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“Hotel room” 5 of 5 stars
Review of BEST WESTERN Inn at Hunt's Landing

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BEST WESTERN Inn at Hunt's Landing
3.0 of 5 Hotel   |   120 Routes 6 and 209, Matamoras, PA 18336   |  
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Ranked #2 of 2 Hotels in Matamoras
Groton, United States
1 review
“Hotel room”
5 of 5 stars Reviewed December 6, 2013

Excellent furnishings, and very comfortable bed. Breakfast included in the rate. Great value for the money. Very good service, On-site amenities included bar and lovely restaurant with attractive outside view and friendly service.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suparmanto, General Manager at BEST WESTERN Inn at Hunt's Landing, responded to this review, December 14, 2013
Dear Stephen,

Thank you for your comments. We are delighted to hear you enjoyed your stay with us. We appreciate your business and hope to see you again soon. Happy Holidays!

Sincerely,

Suparmanto/GM 12.14.13
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
    112
    66
    61
    30
    27
See reviews for
87
109
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Coconut Grove, FL
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed December 3, 2013

I have stayed at Hunt's Landing several tiems over the years for family weddings but the last one was at least 10 years ago. What used to be very nice property is run down, dingy, dirty and smelly. I would never stay here again--very sad to see how far it has fallen. Carpeting was dingy, bedding dingy too, sheets torn. bathroom just looked grungy...whole place felt like it was in a time warp. Mattress seems liek they have not cahnged them sicne I was last here 10 years ago-very uncomfortable.

  • Stayed May 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suparmanto, General Manager at BEST WESTERN Inn at Hunt's Landing, responded to this review, December 4, 2013
Dear Valued Guest,


Thank you for taking the time to share your feedback regarding your recent stay at our Inn.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 570 491 2400 Ext. 655.

Sincerely,

Suparmanto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Matamoras hotels

Fairfield, Connecticut
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 29, 2013

There are only a few options in the Port Jervis / Matamoros area. After trying the nearby Days Inn on our last trip (and vowing never to return), we were pleasantly surprised by the Best Western. This hotel is nice, clean and comfortable. The staff is great, and they were very accommodating when we had to change our reservation dates at the last minute. The free breakfast isn't bad either.

Stayed November 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suparmanto, General Manager at BEST WESTERN Inn at Hunt's Landing, responded to this review, December 4, 2013
Dear Valued Guest,

Thank you for taking the time to write a feedback regarding your recent stay at our Inn. We are pleased to hear you enjoyed your stay. Your feedback will help us to implement improvement. We appreciate your business and hope to have a pleasure to serve you again.

Sincerely,

Suparmanto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, United States
1 review
5 of 5 stars Reviewed November 11, 2013

The hotel was clean and well maintained. Breakfast was quite good, with plenty to chose from. Nice sports bar, away from the room areas, so you did not get "crowd noise". Helpful friendly staff. Everyone from the desk clerks to the cleaning staff always had a smile and a hello for you. Would go back again just for the view of the mountains.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suparmanto, General Manager at BEST WESTERN Inn at Hunt's Landing, responded to this review, November 13, 2013
Dear Valued Guest,

Thank you for your feedback. We are delighted to hear you enjoyed your stay at our hotel. We appreciate your business, and hope to have a pleasure to serve you again.

Sincerely,

Suparmanto/GM 11.13.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malden, Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2013

we were short on time so it was great to not have to be driving around for restaurants/lounge. Liked the fridge and microwave in one of our rooms. One just had a fridge.
The Lobster fest looked awsome!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suparmanto, General Manager at BEST WESTERN Inn at Hunt's Landing, responded to this review, November 9, 2013
Dear Valued Guest,

We are pleased to hear you enjoyed your stay with us. We appreciate your business and hope to have another opportunity to serve you again.

Sincerely,

Suparmanto/GM 11.9.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maplewood, New Jersey
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 2, 2013 via mobile

Hotel lobby and hallway space is attractive but dingy. Food in attached restaurant highly overpriced, but we were told the $57 buffet was area famous .... The barmaid in Annie's Lounge was snappy and unwelcoming, but the front desk person was pleasant. The indoor pool wasn't working and the sauna was small and single sex.. The property maintenance is about 7/10. The king size bed is comfortable and room 227 looks out on a lovely pond and the obelisk at high point state park.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suparmanto, General Manager at BEST WESTERN Inn at Hunt's Landing, responded to this review, November 9, 2013
Dear Valued Guest,

Thank you taking the time to let us about your recent stay at our hotel.
No one is more disappointed than our Team when we failed to provide our guests with the best possible experience they came to expect from Best Western.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 570 491 2400 Ext. 655.

Sincerely,

Suparmanto/GM. 11.9.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billerica, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2013

This is just a nice place to stay. Good restraunt, clena rooms, great staff. Price is OK. Staff is very helpfull. Even though it is somewhat near the highway it was very quiet. Comfy bed and a great nights sleep. Would highly recommend and I always stay at this Best Western when in the area.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suparmanto, General Manager at BEST WESTERN Inn at Hunt's Landing, responded to this review, November 9, 2013
Dear Valued Guest,

Thank you for taking the time to write. We are pleased to hear you enjoyed your stay. We appreciate your business and do hope to have another chance to serve you again. Take care!

Sincerely,

Suparmanto/GM. 11.9.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn at Hunt's Landing

Address: 120 Routes 6 and 209, Matamoras, PA 18336
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Matamoras
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Matamoras
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Inn at Hunt's Landing 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Inn At Hunt`s Landing Hotel Matamoras
Best Western Hotel Matamoras
Best Western Matamoras
Matamoras Best Western

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