This was our fourth stay at these resorts, but it was our first trip since it is no longer under Caesars management. We have been to Cove Haven, Paradise Stream and this was our second trip to Pocono Palace. We chose to come back to Pocono Palace again because even though it is a smaller resort than Cove Haven, we simply had the best time at Pocono Palace. There have been some changes since our last trip.
The rooms are still great, which really is the point of going. We have always stayed in one of the rooms with a pool, either Garden of Eden Apple or Fantasy Apple. This time, since we are "Forever Lovers" we got upgraded to the Roman Towers. We were excited about this, and the room was very nice. However, I wouldn't pay the extra money to stay in the Towers. The Champagne Glass Jacuzzi is really for show, the heart shaped tub in the other suites is much nicer. The Fantasy Apple still has a pool and a balcony, making it the better choice for us. The rooms did have flat screen TV's, which I believe is an upgrade from our last stay. I hope they continue to upgrade the technology in the rooms. An I-pod compatible sound system and in room Wi-Fi would be great improvements.
The resort now only offers in room breakfasts on the weekends, which was a disappointment. They also stopped the Champagne breakfast. The dining room has ample tables for two. I was very pleased to see this. It always annoyed me when we had to sit at a large table with other couples that we didn't know. The breakfast food in the dining room was standard fare, but it was good. The dinner was mixed. The first night I had chicken marsala. The chicken was moist and flavorful. Not a five star meal, by any means, but compared to the food you would expect at a catered event, it was slightly above average. The second night we had the catfish. It was a real disappointment; it was overcooked and bland.
The service in the dining room was disappointing as well. First, it was ridiculously slow. We were there on a Monday and Tuesday night, and the resort was far from full. When the waitress explained the salad of the day, she failed to mention that there were nuts in it (I have a nut allergy). It was so long before we saw the waitress again, that I gave up on getting a replacement salad, my husband just ate mine too. It was also very difficult to get drink refills.
The resort still has plenty of activities. There are pool tables, ping pong tables, indoor mini golf, paddle boats. It really is what you make it. Overall, with the exception of the dining service, we enjoyed our stay.
- Official Description (provided by the hotel):
- The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more less
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- Also Known As:
- Pocono Palace Hotel Marshalls Creek
- Caesars Pocono Palace Poconos
- Poconos Palace