We had several issues with this Super 8, a hotel chain we frequent because they allow dogs. For starters, the lay-out of this hotel is such that there is NO other entrance into the hotel besides the front doors. I understand that this may be because of security issues, but surely a side door or two could be installed that could require a room key swipe. As it is, you have to walk through the sometimes crowded lobby past the front desk with all of your baggage and your dog, and you have the option of taking the only elevator in the place versus then having to walk all the way down the first floor hallway and taking the stairs. Which reeked of smoke; in fact, the lobby itself had some weird odor, and our non-smoking room smelled musty, even after running the a/c all night. Plus there was somebody's dried food left in our sink. Our next issue was the staff non-assistance. The hotel doesn't have the usual rack of brochures next to the front desk, I assume to give it an "uncluttered" look. However, not only did they not have even a local map behind the desk, but apparently nobody could- or wanted to- give us directions to anyplace we might want to go. Lastly, but probably the biggest turn-off, was the room pricing. When we called from the road, we told them exactly what we needed, and of course we 'fessed up to the dog. We were quoted a price, agreed to the price, and made the reservation. When we arrived, the "estimation" I signed was about 7 bucks higher than the price we were quoted on the phone- okay, 7 bucks, I'll give you that. But then when we checked out the next morning, the final bill was considerably higher- now almost 20 dollars more than the phone quote. We were in a hurry to get out of there and find a local map, so I signed the receipt, but they will never get my business again. Or my recommendation.
- Official Description (provided by the hotel):
- Count on comfort and convenience at our Super 8 Mars / Cranberry / Pittsburgh Area hotel, with easy access off Interstates 76 and 79. Our newly renovated, pet-friendly Mars hotel is just 15 miles from downtown Pittsburgh, giving you easy access to everything the Steel City has to offer. If you are a sports fan, our Mars hotel is just minutes from hard-hitting football at Heinz Field, baseball at PNC Park or hockey at Consol Energy Arena. After the game, enjoy the bustling Pittsburgh night life at Rivers Casino.Look up local attractions and events with free Wi-Fi Internet access and plan your busy day, or enjoy some time to yourself in one of our available Jacuzzi suites. Energize your morning with free SuperStart continental breakfast, and use time savers like in-room refrigerators and microwaves or our available kitchenette rooms to get the most out of your day. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Mars/Cranberry/Pittsburgh Hotel Mars
- Super Eight Mars
- Mars Super 8
- Mars Super Eight