First off, the hotel is clean. Beds are average, not great, but for the price not terrible. The problem came from the staff. Our group arrived at 3:15. Check-in is at 2. Upon arrival, we were informed it would be at least 45 minutes before our rooms would be ready. Luckily we didn't have anywhere to be immediately, but we didn't even get an apology. Another person in our group reserved a non smoking room. The hotel had them in a smoking room, and even when he showed them the reservation receipt showing a non smoking room, they were unapologetic about it, and the only thing they would do is put them in a cheaper double bed room, instead of the king they booked. My husband than got extremely sick from eating their continental breakfast the next morning. Overall, the prices are decent and the hotel was clean, but the staff is unwilling to do anything for things that were obviously their fault.
- Official Description (provided by the hotel):
- Count on comfort and convenience at our Super 8 Mars / Cranberry / Pittsburgh Area hotel, with easy access off Interstates 76 and 79. Our newly renovated, pet-friendly Mars hotel is just 15 miles from downtown Pittsburgh, giving you easy access to everything the Steel City has to offer. If you are a sports fan, our Mars hotel is just minutes from hard-hitting football at Heinz Field, baseball at PNC Park or hockey at Consol Energy Arena. After the game, enjoy the bustling Pittsburgh night life at Rivers Casino.Look up local attractions and events with free Wi-Fi Internet access and plan your busy day, or enjoy some time to yourself in one of our available Jacuzzi suites. Energize your morning with free SuperStart continental breakfast, and use time savers like in-room refrigerators and microwaves or our available kitchenette rooms to get the most out of your day. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Mars/Cranberry/Pittsburgh Hotel Mars
- Super Eight Mars
- Mars Super 8
- Mars Super Eight