I've stayed at the Desmond Hotel a couple of times for business and can say that it is very clean, however, the showers could use some updating as they are not nice and even as well as the decor.
This hotel has a pub which is connected to a huge patio. It is very nice on a warm night. They also have a formal dining room catered by very nice, professional staff. The food was good but a bit on the expensive side and I would like to see some healthy options on the menu. Some items such as the yogurt parfait seems like a healthy choice but the fruit was obviously loaded with sugar.
The front desk staff were not as friendly or happy. This tainted my experience a bit. It is a good choice if you don't have a vehicle as they have a shuttle which will take you within a certain range, however, make sure you book the shuttle when you book your reservation as I tried to book the shuttle when I arrived for the rest of the week and it was already 'booked'. I didn't experience 'going the extra mile' from the front desk staff which was disappointing as this hotel could definitely cater to a more formal audience if it chooses to make a few changes.
- Official Description (provided by the hotel):
- Welcome to a one-of-a-kind hotel, conveniently located in one of Pennsylvania's most scenic and historic settings. From the moment you walk in, you'll know why guests tell us The Desmond is the best part of traveling. It's a difference you can taste, whether you're savoring fresh seafood and prime steaks in The Hunt Room, fresh Maine lobster in our seasonal Sunset Grille, or relaxing with cocktails, snacks and comfort food in our authentic English pub, the Fox and Hounds. Above all, it's an experience that removes you from the distractions of everyday life, and surrounds you with the quiet pleasures you deserve. ... more less
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- Also Known As:
- Desmond Hotel Malvern
- Malvern Desmond Hotel