I had a great hotel stay at Homewood Suites. I booked my stay because of an anticipated snow storm. We only ended up with a few inches, but oh well. My reservation interaction with Stacia was great. She gave me a day room rate since I was staying off hours since I work night shift. I checked in at 6:30am with Kelly who was very courteous and efficient. I took advantage of the complimentary breakfast. I didn't see any attendant while I was there, but the food was pretty good. They had a variety of cold and hot items and I also took some fruit back to my room for later. My suite was clean and I was able to sleep in a nice comfortable warm bed. Tamara checked me out and provided the same courteous service as my check-in experience.
I have 5 years of experience in hotel/hospitality and this is by far a better run hotel than the ones I've worked at (Radisson, Sheraton, and Sleep Inn). I really enjoyed my stay at Homewood Suites and really appreciate the wonderful customer service!
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- Also Known As:
- Homewood Suites By Hilton Philadelphia / Great Valley Hotel Malvern
- Homewood Suites Malvern
- Hilton Malvern
- Homewood Malvern
- Malvern Homewood Suites
- Malvern Hilton
- Homewood Suites Philadelphia