Well it took about 20 minutes for me to find someone to check me in, even though I was at the front desk. It was six pm and I finally had enough and called from my cell phone. The lady apologized and said she was cleaning a clogged drain in a guests room. I finally get my room and the people above me were loud as hell or the hotel has no insulation. Finally around 11 I complained to the front desk and it was taken care of. 4 am and the stomping and slamming began again. You can hear everything in this hotel. I probably won't be back, far overpriced for what it has to offer.