My boyfriend and I were in town for a wedding, and stayed at the inn for two nights. Charles was very welcoming upon our arrival, and we chatted about where we were from and the occasion of our visit. Since we arrived at dinnertime, he gave us restaurant recommendations (which turned out to be excellent). He also informed us that his wife was out of town that weekend so he was doing the work of two, but that we could call him at any time if we needed something.
Charles showed us to the inn's beautiful Canterbury Room; we were immediately impressed with the decor, and we couldn't help but say "adorable!" about every piece of art and furniture. He talked to us a bit about the room and its furnishings — most of which apparently belonged to the Archbishop of Canterbury. He explained some of the "rules" of the house — leave the door cracked while we're out, park on the side street where we wouldn't be ticketed. He asked us what our schedule would be like the following day so that he knew when we could be expected at breakfast (between 8 and 9), and when he could make up our room.
The accommodations were comfortable, though the mattress was a bit soft, and the claw-foot tub shower wasn't particularly strong. My boyfriend (who is very tall) was a little worried about knocking things over, so moved around the inn with extra care. The room was provided with free wi-fi, lovely shampoos and soaps, and (adorable) pineapple-shaped chocolates. Breakfast was delicious both mornings (complete with crispy bacon!), and we had pleasant conversations with Charles and the other guests.
We had two friends arriving just before the wedding and departing right after, and they asked to change in our room. I checked with Charles, and he said that wouldn't be a problem, and offered to bring us more towels if we needed them. They were just as impressed with the inn as we were, and wished they could've stayed.
All in all, it was a lovely stay. The inn was charming, and Charles was very hospitable and accommodating host.