We had a power outage at home and needed to stay for a night at a local hotel. I quickly went online on my cell and got a rate at this Hampton Inn that was less than other chains in the area. We arrived in the middle of a thunderstorm. The staff, in spite of having to take precautions such as clearing the pool, was very accommodating and personable. They even offered us our choice of room.
The room itself was clean and not rundown at all. The beds were comfortable and everyone slept very well. The hotel was jam-packed with travelers (small buses in the parking lot, vans, and even road workers fixing a bridge down the street), but it was not loud in our room at all.
There is a restaurant, Trainer's Inn, right next door. We went over there for a late dinner and they had some great specials and accommodated our family.
The only downsides to this hotel were very minor. The snack machines were almost empty (there is a convenience store right down the road, but you really need to drive to it and it was storming at the time), and the continental breakfast staff person was pretty slow about replenishing food and emptying the garbage cans, which were about to overflow. The breakfast quality itself was very good for a hotel, and had cool things like "make your own waffle" which delighted my kids. The breakfast area was jam-packed early (the bridge workers were eating before going off to work), but some of the workers literally vacated a table so I could sit with my children, everyone was SO nice.
I would definitely stay here again. While I find the rate to be fairly high for this region of PA, this is definitely the best hotel with the best amenities in this local area.
Ground floor room was quiet, even near conference room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your kind words and and taking the time to post a review. I apologize about the vending machines and breakfast service. We have addressed these concerns and appreciate your feedback. I am glad to hear you loved the breakfast its the best in the area! Next time you are traveling to Jim Thorpe please give us a call.
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