We stayed at the Berrypatch for one night this summer. I booked the reservation via the b&b website. Before our arrival I called the bed-and-breakfast three times to let them know we would be arriving early Since we were driving from out of state. The one time the owner, Bunny, picked up she was extremely curt and rude on the phone. She told me that she noted my early arrival and that I should just come to the bed-and-breakfast when I come into town. We arrived at the place around 1 PM. No one answered the door when we knocked so we waited. We had no where else to go since this place is in the middle of nowhere. Our friends arrived, another couple, and 10 minutes later she finally opened the door. She opened the door and acted so surprised to see us there. She was so rude and it was definitely apparent that she did not want us to be there. She would not let us check in util 4 PM even though she stated that coming early was okay. She had no interest in finding out our reservation and also she would not let us use the restroom or offer any hospitality as you would think a bed-and-breakfast owner would. I have never felt so uncomfortable in my life. I also have never written a a bad review about a place but I feel like I had to in this situation.
The owner bunny was rude and told us to come back when check in time is at 4 PM. She would not let us use the restroom. she would not give us a tour but she still wanted our credit card information for the money we owed. When you walk into the place there is no check-in desk or area. When you pull up into the area there are animals all over the property like donkeys, roosters, cats and dogs.
When we came back at 4 PM to check in bunny did not offer any hospitality as expected. She seemed very annoyed that we were there. She gave us a very brief, unenthusiastic tour of her property. She only showed us the dining room. She had microwave popcorn and chitos/doritos for snacks and no bottled water. There was too bottles of opened wine in a refrigerator that she said we were welcome to use.
There were dogs in the house and luckily none of us were allergic, but it would've been nice to know that they would be inside. She was extremely nosy and wanted all of our business laid out for her. She asked:
- our age
- our plans specifically
- what time we would leave and come back
- told us to not be noisy when we return. Mind you we are all professional adults and were super courteous to her.
- she Encouraged us to leave right after we checked in. It's like she forgot that we were there at 1 PM and had time to eat and explore the area. It seemed like She did not want us around!
She never made us feel welcome. She made it seem like she was very busy even though we were her only guests at that time. She never told us how we could reach her if we had any issues or if we needed anything like at a real bed-and-breakfast. She pretty much walked us us to our rooms and expected us to stay in them until we had left for our evening. I could've paid the same price to stay at a commercial hotel with no questions asked, room service and actual front desk hospitality. She never showed us around the property and Did not welcome us to any other parts of her home except our rooms. We really wanted to find a different place to stay after we met her in the afternoon but she made it very clear that there would be no refunds.
If you're allergic at all to animals or dust or ragweed or pollen I would not stay here because it is basically like staying on a farm. She treated us like children even though we paid premium dollar to stay less than a day at her place.
Breakfast was a complete joke in the morning. You had no choice on what you wanted to eat. She set the table for you and your party and served everyone the same thing. Two poached eggs with really greasy bacon and melted generic cheddar cheese on top. It was absolutely awful. There are no basic items like muffins or cereal or a choice of another breakfast item. We felt very monitored and under constant rules and supervision.
I'm writing this because I would have loved to read a review like this before I wasted my money on this place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.