After a bad experience the night before at a Holiday Inn where the night desk person forgot all about customer service this hotel was a refreshing reminder of why I love Holiday Inn hotels. MARY was the wonderful person I had the pleasure of checking in with and she went above the normal to be certain I was treated like Holiday Inn expects. This management here should let her teach all other staff in ALL OF THE HOTELS EVERYWHERE, what customer service is all about. She alone won me back into the Holiday Inn chain with her true concern and helpful manner.
As for the room, it was clean and comfortable. The breakfast staff was also wonderful, offering to get anything I needed if not out already. What a wonderful attitude this team has!!
THIS IS THE PLACE TO STAY, if not on your travel pate, REDIRECT SO IT IS!!! It really is that good!!!
- Official Description (provided by the hotel):
- The Holiday Inn Express & Suites Lebanon is perfect for both business and leisure travelers with easy access to the Pennsylvania Turnpike (I-76) and Interstate 81. The hotel is also conveniently located just a short distance from Harrisburg, Hershey, Lancaster, and Reading Pennsylvania. Business is easy to do at major corporations such as Bayer, Quill, Valspar, and Seaboard. Plan a family fun day nearby in charming Lancaster 'the heart of Pennsylvania Dutch Country', visit the State Capital in Harrisburg, shop at the Outlet Malls in Reading, or make a sweet ending by visiting Hershey Park. The Holiday Inn Express Lebanon is also close to the Hershey Chocolate Factory, GIANT Center Sports Complex, PA Farm Show and the hugely popular Manheim Auto Auction. Complete your day with all the comforts of this beautifully appointed hotel. Swim in the pool, work out in the fitness center, or surf the Internet with free wireless access. All our guest rooms are fully equipped with plenty of work space to spread out and make your trip a success. Every day starts out complimentary with the Express Start Breakfast Bar. We look forward to you experiencing a warm welcome at the Holiday Inn Express & Suites Lebanon. See you soon! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Lebanon