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“Great Hotel, Great Staff” 5 of 5 stars
Review of Sheraton Bucks County Hotel

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Sheraton Bucks County Hotel
3.5 of 5 Hotel   |   400 Oxford Valley Road, Langhorne, PA 19047   |  
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Breakfast for 2 Included
Ranked #3 of 6 Hotels in Langhorne
Chicago, Illinois
1 review
“Great Hotel, Great Staff”
5 of 5 stars Reviewed January 30, 2013

Nice hotel made better by the people working there. From Bill and Ashley at the front desk to Tina and Kelly in the lounge and restaurant, everyone is friendly and helpful. I travel here frequently for business and always have a pleasant experience. The staff really makes it easy to recommend the Bucks County Sheraton to any traveler.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonbucks, Front Office Manager at Sheraton Bucks County Hotel, responded to this review, January 31, 2013
Dear Terry,

Thank you for taking the time to recommend our hotel to other travelers on TripAdvisor.com. We are pleased to hear that you are satisfied with each stay at the Sheraton Bucks County, but most importantly with our staff, namely Bill, Ashley, Tina, and Kelly. We look forward to continuing to provide you with the service and amenities that you have come to appreciate so much in the past. Once again, thank you for your positive review.

Sincerely,

Ugur Yeni
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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514 reviews from our community

Traveler rating
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    70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 25, 2013

My family and I just stayed over the long weekend to get away for a little bit and I just have to commend the staff at the Bucks County Sheraton once again. Yeni is just amazing at doing his job and making you feel like he really cares about your needs and making you happy while you visit at the hotel. Erica in the club lounge knows my son by name and always asks for him (we share stories about our boys) and Bill was extremely accommodating when I asked if he could see if there was a specific room available. Thank you guys for making the Bucks County Sheraton our most favorite family get away. We have been going there for over 4 years now and it's really nice to see the same familiar faces as well as new friendly ones who take pride in their work.

Room Tip: any room at the Sheraton is a good choice
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonbucks, Front Office Manager at Sheraton Bucks County Hotel, responded to this review, January 30, 2013
Dear Melinda,

Thank you so much for taking the time to share your experience with your fellow travelers. We would also like to thank you for your loyalty to our hotel over the years. Yeni, Erica, and Bill are all great examples of the level of service that we provide which you can rely on each time that you return to the Sheraton Bucks County. We hope to see you on your next trip to Langhorne very soon!

Sincerely,

Ugur Yeni
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Syracuse, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 25, 2013

Pretty hotel, awesome pool, staff very friendly, nice room and restaurant. Across the street from Sesame place. This is worth it just for the indoor pool which is huge and beautiful. The beds were real comfortable. The only drawback is that the rooms with 2 beds have doubles. (not queens) As long as that doesn't bother you it's a great place to stay.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonbucks, Front Office Manager at Sheraton Bucks County Hotel, responded to this review, January 30, 2013
Dear Valued Guest,

We are so happy to hear your review of our hotel based on your stay with us in December. Our rooms, restaurant, pool, and most importantly, our staff, seem to have had a positive impact on you and we thank you for sharing this experience with the travel community here on TripAdvisor.com. We take pride in our hotel and we are pleased to see that this translates to our guests. Thank you once again for taking the time to review us and we hope to see you again soon.

Sincerely,

Ugur Yeni
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Lancaster, Pennsylvania
1 review
5 of 5 stars Reviewed January 24, 2013

I travel quite a bit for business and lately have had to stay for almost 2 months in the Langhorne area. The Sheraton made my stay effortless and cosey. The staff are ALL so accomodating and professional. Everyone makes it a point to know your name, greet you upon entering and exiting the hotel and are willing to help in any way possible. I found myself , upon leaving the work place each night, saying that I was going "home". I was like home only better! I didn't have to clean or cook or even make my bed! The hotel food is superb and Kelly is an asset to the dining service. She is so cheerful, will get you whatever you need and is very professional. Ashley at the front desk is also helpful with your check in and room needs. I have nothing bad to say at all about the hotel, its staff, the food or the rooms. I only hope that everyone has the same enjoyable experience that I did staying here!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonbucks, Front Office Manager at Sheraton Bucks County Hotel, responded to this review, January 25, 2013
Dear Stephanie,

Thank you so much for taking the time to share your feedback about your stay with us. As someone who has been with us for an extended period of time, we know that you have truly had the chance to experience our hotel to the fullest. Our great food, cozy atmosphere, and outgoing associates, especially Kelly and Ashley, seem to have made your stay a positive one as we always strive to do. We hope that you will remember your “home away from home” and we look forward to seeing you on your next stay.

Sincerely,

Management
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Senior Contributor
21 reviews 21 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2013 via mobile

-Location, Location, Location
So many places of interest are less than a half hour drive...New Hope and the beautiful Bucks County countryside, Center City Philadelphia, New Jersey and for families with young children Sesame Place is practically next door (with shuttle service supplied by the hotel) as well as Oxford Valley Mall and a myriad of restaurant choices. However, always eat breakfast in the hotel. The chef's breakfast buffet is one of the best for variety, quality and presentation. The wait staff are friendly and quick to serve.
The rooms and suites are an excellent value at almost any price. The bedding is to die for!
We have returned to this hotel on several occasions when visiting the Philadelphia area and have always received the same great quality of service with attention to detail from all the hotel staff. Looking forward to staying with them again!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonbucks, Front Office Manager at Sheraton Bucks County Hotel, responded to this review, January 22, 2013
Dear Donna,

Thank you for your review of our hotel on Trip Advisor. It seems that over your multiple visits with us, you have been able to experience many of our amenities. Our beds, our breakfast buffet, and our accommodating staff all help to make our property stand out about the rest. Our location, however, as you mentioned is one of our biggest assets. With Sesame Place across the street, New Hope, Center City, and so many other landmarks within such a short distance, you can not go wrong. We hope that you will continue to stay with us when you plan your future trips.

Sincerely,

Ugur Yeni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 20, 2013 via mobile

We stayed Here For 3 Nights. Bill At The Front Desk was Excellent And Went Out Of His Way To MaKe My Family Feel Very Special. The Food From The Hotel Was Very Good Also. Highly Recommend Staying Here.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonbucks, Front Office Manager at Sheraton Bucks County Hotel, responded to this review, January 29, 2013
Dear Valued Guest,

We would like to thank you for taking a moment to share your review of our hotel. We welcome your compliments of our facility, food, and staff, specifically Bill. He always ensures that our guests feel right at home and it is nice to see that it is appreciated. Once again, thank you for the positive review.

Sincerely,

Ugur Yeni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yardley, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed January 18, 2013

Our visit and we have been there on several occasions was nothing less than perfect. Notably the service, access to Sesame Place and the amenities of a full service hotel are unmatched in the area. The pool, work out club, and the jacuzzi made our visit just the best. Everybody at the hotel tries to be as helpful but not intrusive! They are pleasant, knowledgeable, and very customer friendly. Could not recommend this trip any higher!

Room Tip: Choose the club level for extra service...great value!
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonbucks, Front Office Manager at Sheraton Bucks County Hotel, responded to this review, January 20, 2013
Dear valued guest,

It is great to hear that your experience was memorable with your recent stay at Sheraton Bucks County. We always strive for excellence and our associate is our biggest asset who makes that happened. Thank you for taking your time and reviewing us on tripadvisor.com

Please let us know if you have nay feedback back either good or bad.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Bucks County Hotel

Address: 400 Oxford Valley Road, Langhorne, PA 19047
Phone Number:
Location: United States > Pennsylvania > Bucks County > Langhorne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Langhorne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Bucks County Hotel 3.5*
Number of rooms: 147
Official Description (provided by the hotel):
In the foothills of Bucks County, mere miles from Philadelphia, Sheraton Bucks County Hotel balances the feeling of a romantic, inn-like setting with the surroundings of a vibrant location. ... more   less 
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Also Known As:
Sheraton Langhorne
Langhorne Sheraton
Sheraton Bucks County Hotel Langhorne, PA

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