Noisy and overcharged. - Review of Lancaster Amish Country Travelodge, Lancaster, PA

Also Known As:: Lancaster Amish Country Travelodge Hotel Lancaster; Lancaster Amish Country Travelodge Hotel; Amish Country Travelodge Hotel Lancaster; Travelodge Lancaster; Travel Lodge Lancaster; Lancaster Travelodge; Lancaster Travel Lodge

Address: 2101 Columbia Avenue, Lancaster, PA 17603

Phone Number:

Region: United States > Pennsylvania > Lancaster County > Lancaster

Amenities:

Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #22 of 37 hotels in Lancaster

Price Range: $

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: --> Best Acomodate in town, Pet Friendly, Free Continental Breakfast, Free Hi Speed Wireless Internet, Out door Swimming Pool, Microwave & Refrigerator in all the rooms, Flat Screen TV in all rooms, --> Close to Downtown Lancaster--> 8 Miles From Amish Country--> 10 Miles From Dutch WonderLand--> 20 Miles From Hershey Chocolate World. ... more less

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28-32 of 92 reviews

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297SaraB297

HILTON HEAD ISLAND

1 review

Reviewed November 6, 2012

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Review collected in partnership with Travelodge

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

November 7, 2012

Dear Glenn,
We are sorry that you did not see the daily safe charge explained on the registration card as well as the sign posted at the front desk. Needless to say you have the right to decline the safe and consequently, we refunded your credit card $7.50. A copy of the refund was emailed to you. Please let us know where on the internet you read that this hotel offered Queen size beds as we only have either king size beds or full size beds.
Finally, we apologize if your room facing the street was too noisy and we thank you for taking the time to share your concerns with us.
Sincerely,
MG Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

GOULET B

EAST HAMPTON

1 helpful vote

Reviewed October 23, 2012

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October 24, 2012

Dear Bonnie,
First I would like to apologize if the housekeepers did not put new sheets the second day you stayed with us; your wishes should have been acknowledged and taken care of.
I am glad you enjoyed the new beds, and found our continental breakfast adequat.
The front desk staff is always happy to hear that they are doing a good job, and we hope that next year we will see you again.
Sincerely,
MG Patel

kmesse

East Hampton, CT

Senior Reviewer

7 reviews

5 hotel reviews

Reviews in 5 cities

8 helpful votes

“average.”

Oct 2012: As other reviewers said the rooms are kept clean but everything is old. Old doors, old plumbing, broken fixtures, and very thin walls. We moved from one room to another and both had doors that looked like they were busted in at some point, and bathrooms that were falling apart. Cost was good. Breakfast was thin bagels cereals and a couple pastries, so don't count on being filled up on that. Stayed for a conference and got in late every night, that's probably why I slept well because I can't stand hearing someone snoring from the next room over.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear guest,
Thank you for taking the time out of your schedule to write a review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
Sincerely,
MG Patel

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ROBERT L

MILLER PLACE

Reviewed October 20, 2012

Ask ROBERT L about Lancaster Amish Country Travelodge

October 22, 2012

Dear Robert,
Thank you for taking the time to let us know about your stay. I apologize that your experience was anything less than satisfying.
As we only know your first name , I am going to assume that you checked in this past weekend when non smoking rooms were unavailable in Lancaster County which would explain the smell of smoke in your room.
As far as the safe charge is concerned, there is no mystery, this charge is explained in plain view on the registration card just above where the guest signs, and at the front desk. I will be happy to email or fax you a copy of our standard registration card.
We take pride in this hotel being considered very clean by many guests, and we apologize if your room did not meet your standards.
Sincerely,
MG Patel

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Skipper69MemphisTn_

COOKEVILLE

Contributor

12 reviews

11 hotel reviews

3 helpful votes

Reviewed October 19, 2012

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Noisy and overcharged. - Lancaster Amish Country Travelodge

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