We were visiting area for a wedding in nearby Akron and the Lancaster Host Resort worked out great for accommodations for our entire family and extended family coming from all over the country. It was a great location for us! We got a great bed & breakfast deal through Travel Zoo and the breakfast was great, so many choices! The breakfast room was large, bright, spacious and we were able to have adjoining tables. The staff was friendly,extremely helpful and accommodating and professional. They went the extra mile for us when the 6th floor wasn't available, due to tour buses, as planned and we were given spacious adjoining rooms on the ballroom floor instead of one room with two beds. As we were there almost a week this was great for 4 women! It had access with a needed elevator. Yes, it isn't a large elevator but it worked fine. It is an older hotel but was clean and spacious and enjoyable. There were a number of places our family could gather and enjoy each other and the play room was great for my young and toddler grandkids and cousins! As it was start of off season, we pretty much had it and the pool to ourselves during the week. The indoor pool was another plus for us as the outdoor pool was closed for the season. Family members with kids were able to get rooms on floor with play area which was nice. Guest services staff at front desk were awesome and to be highly commended for their assistance in making our stay best possible...I really appreciate their assistance, friendliness, and availability on our part...Tammy (long haired cute, slender blond) at desk was amazing as well as her supervisor who I met with in July about our coming visit to the area. Had a little mix up with Travel Zoo reservation on one of the rooms but we had the vouchers and it was worked out with no problems...somehow didn't get put in system correctly. Had a few wifi issues with ipads but not computers do (have had that issue before with ipads). Only negative was toilets on basement level were slow in flushing and draining and refilling at times.Also hall carpet has quite a bit of wear near our room... a crawl space in floor needs to be re-carpeted in that hall (100 rooms). We would definitely stay there again, a great family hotel and recommend it to others.
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- Also Known As:
- Lancaster Host Hotel Lancaster
- Lancaster Host Resort