We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrific Hotel” 5 of 5 stars
Review of Lancaster Host Resort and Conference Center

Save Saved
You added Lancaster Host Resort and Conference Center to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Lancaster Host Resort and Conference Center
3.0 of 5 Resort   |   2300 Lincoln Highway East, Lancaster, PA 17602   |  
Hotel amenities
Ranked #25 of 38 hotels in Lancaster
GreenLeadersGold level
New Jersey
1 review
2 helpful votes 2 helpful votes
“Terrific Hotel”
5 of 5 stars Reviewed February 12, 2013

We recently traveled to Lancaster on a very snowy night for a surprise party. After travel for almost 3 hours, we arrived at the hotel. We had a easy check-in and absolutely had the most wonderful room. After such a long drive in, it was nice to have a nice room to relax in. Also, it was great knowing we could go right to the lobby for a drink. It is a very spacious hotel with many things to do and a great location for all the Lancaster County Attractions. My husband and I had a wonderful visit and are already planning our next stay at the Host.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry S, General Manager at Lancaster Host Resort and Conference Center, responded to this review, March 6, 2013
Dear Valued Guest,

Thank you for your wonderful comments regarding your recent stay at the Lancaster Host Resort in Lancaster, Pennsylvania.

We are pleased you and your family enjoyed your stay with us here at the Host. We are also grateful that you took time to comment regarding your positive experiences and appreciative of your great review.

As your personal observations reflect, our team is committed to continuous improvement in all areas of the hotel, and we are very pleased that you recognized the fruits of our labor for you, our valued guests.

We look forward to your next visit here with us at the Lancaster Host. Please contact me directly at hstevens@lancasterhost.com if I can be of further assistance.

Sincerely,
Harry Stevens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

575 people have reviewed this hotel

Traveler rating
    116
    108
    112
    122
    117
See reviews for
199
98
14
115
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 12, 2013

We got a Groupon for this place for $53 and that's the max I think I would be willing to pay. The place is big and the room was nice and clean and the bed was very comfy but the whole place is outdated. The carpets were old, the bathroom was not updated and the whole place just had a stagnated feel to it. The gym machines looked like they were from the 80s. Overall, it's clean but not worth more than $50/ night

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry S, General Manager at Lancaster Host Resort and Conference Center, responded to this review, March 6, 2013
Dear Valued Guest,

We are pleased you enjoyed your visit with us here at the Lancaster Host. We are grateful that you took time to comment regarding your experience and appreciative of your positive review and wonderful scores in each individual category.

As for the overall condition of the hotel; I can assure you that our hotel management team as well as our corporate team is dedicated to an ongoing program to update the facility as funding is available, unfortunately this may not happen as quickly as we would like for our guests.

Thank you for choosing the Host, we are glad you enjoyed your stay and we appreciate your patronage, and we look forward to seeing you again next year, if not sooner.

If I may be of any further service please feel free to contact me directly at hstevens@lancasterhost.com .

Respectfully yours,
Harry Stevens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewistown, Pennsylvania
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 8, 2013

In its day, this resort would have been extravagant. Today, it leaves a lot to be desired. The free wireless internet was sporadic in the room - had to go to the lobby to have access. Room was nice and large and the bed was very comfortable - could have used another chair. A lot of stairs for my wife who has a problem with stairs.

Room Tip: Request a room close to the lobby. Some are a looooong way from the lobby.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry S, General Manager at Lancaster Host Resort and Conference Center, responded to this review, March 6, 2013
Dear Valued Guest,
Thank you for taking the time to submit your personal observations regarding your recent stay here at the Lancaster Host. Please accept my sincere apology relative to the difficulty you experienced with logging onto the free WIFI service.

As for the overall condition of the hotel; I can assure you that our hotel management team as well as our corporate team is dedicated to an ongoing program to update the facility as funding is available, unfortunately this may not happen as quickly as we would like for our guests.

As the majority of our reviews indicate, the Lancaster Host is a wonderful place to stay while you are in the Lancaster area due to its central location and its unique family amenities.

We look forward to having you visit with us again; please feel free to contact me directly at hstevens@lancasterhost.com

Respectfully yours,
Harry Stevens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed February 6, 2013

Currently staying at this "resort" to attend a conference. The best that I can say is that this hotel is easy to find. This "resort" is seriously in need of an overhaul - not just in the rooms but in the way that the hotel is managed as well. I arrived last night and had an easy check in but just about collapsed due to heat stress when I entered my room. The heating system here apparently only either heats or cools the ENTIRE hotel. Thus, each room has a space heater supplied along with the wall thermostat and it is impossible to cool a room individually. My room must have been at 90F when I walked in so I then tried to call the front desk to find out how I could cool it down (no windows open). Unfortunately, the phone was dead, so I grabbed my stuff and walked, and walked and walked (I am not exaggerating the distance from the back rooms to the lobby) back to the front desk. The front desk clerk was apologetic and ran down to check another room before I moved in - basically she went down and unplugged the space heater and turned off the thermostat. The temperature in that room was fine however, the decor and electronics are seriously dated. No flat screen TVs and relatively sporadic internet service (although it is free). This hotel does have a small fitness area with 1 each treadmill, elliptical, weight machine and stationary bicycle - that room was pleasantly cool and equipped with a large flat screen TV. I was the only one who I saw using it. The only downside was that I had to walk right through the lobby to get to it. I also was not pleased when I discovered that there was no hairdrier in my room, although a quick stop at the front desk did result in a speedy delivery. On the positive side - my bed was comfortable and the water in the shower was hot. My room is relatively clean but the housekeepers today seemed to skip the coffee maker and basically the overall attitude is one of mediocrity. This hotel was probably last updated in the 80s and really isn't up to the standards of today.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry S, General Manager at Lancaster Host Resort and Conference Center, responded to this review, March 6, 2013
Dear Valued Guest,

We are pleased you enjoyed your visit with us here at the Lancaster Host. We are grateful that you took time to comment regarding your experience and appreciative of your positive review and wonderful scores in each individual category.

During your visit the hotel was in the midst of replacing two of our four boilers which had the potential to decrease the amount of heat available to guest rooms. As a precautionary measure, the hotel purchased small (safe) heaters and placed them in certain guest rooms to ensure sufficient heat for our guests.

As for the overall condition of the hotel; I can assure you that our hotel management team as well as our corporate team is dedicated to an ongoing program to update the facility as funding is available, unfortunately this may not happen as quickly as we would like for our guests.

Thank you for choosing the Host, we are glad you enjoyed your stay and we appreciate your patronage, and we look forward to seeing you again next year, if not sooner.

If I may be of any further service please feel free to contact me directly at hstevens@lancasterhost.com .

Respectfully yours,
Harry Stevens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2013

We booked a room at the Lancaster Host Resort in January of 2013 through a Groupon deal. After booking our room, I went online and found dissappointing reviews. I was very nervous about it until we got there. I must say, we were pleasantly surprised. The rooms were very nice and clean. The heat was set higher then we liked so we set the thermostat back when we first entered the room. The indoor pool was absolutly beautiful and clean and yes, in service !!. They have a very nice play room for young children. The workout equipment in the exercise room was clean and in working order. There was a TV in the workout area as well. Each and every person of the staff that we came in contact with was very polite, accomodating and as pleasant as the day is long. Some of the carpets do still need to be replaced because of being old, but they were clean. We will definatly be back !! Very relaxing and enjoyable.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry S, General Manager at Lancaster Host Resort and Conference Center, responded to this review, March 6, 2013
Dear Valued Guest,

Thank you for your wonderful comments regarding your recent stay at the Lancaster Host Resort in Lancaster, Pennsylvania.

We are pleased you and your family enjoyed your stay with us here at the Host. We are also grateful that you took time to comment regarding your positive experiences and appreciative of your great review.

As your personal observations reflect, our team is committed to continuous improvement in all areas of the hotel, and we are very pleased that you recognized the fruits of our labor for you, our valued guests.

We look forward to your next visit here with us at the Lancaster Host. Please contact me directly at hstevens@lancasterhost.com if I can be of further assistance.

Sincerely,
Harry Stevens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 28, 2013

The hotel staff and the lobby were nice, that accounts for the one star. The hallway to our room had low, stained ceilings and stained carpet. Upon entering our room we were greeted by a pungent aroma of cleaning fluid, the room was dismal, the door to the adjoining room was so warped that it would not fully close. The air vent had brown stains around it, the bed was slightly softer than concrete and then there was the bathroom.....the shower was dripping, the finish around the tub drain was cracked and broken off, the toilet was dirty and required several flushes to clear. We checked out within 30 minutes of checking in and the staff did not even ask why??? Unbelieveable, we went to the Best Western Eden Resort, it was beautiful and well worth the extra $36 per night.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry S, General Manager at Lancaster Host Resort and Conference Center, responded to this review, March 6, 2013
Dear Valued Guest,
Thank you for taking the time to submit your personal observations regarding your recent stay here at the Lancaster Host. Please accept my sincere apology relative to the issues you allegedly faced, we have investigated and resolved them accordingly.

As for the overall condition of the hotel; I can assure you that our hotel management team as well as our corporate team is dedicated to an ongoing program to update the facility as funding is available, unfortunately this may not happen as quickly as we would like for our guests.

As the majority of our reviews indicate, the Lancaster Host is a wonderful place to stay while you are in the Lancaster area due to its central location and its unique family amenities.
Respectfully yours,
Harry Stevens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wantagh, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 22, 2013

While the hotel staff sought to accommodate and address the issues above it was certainly an uncomfortable experience. We were upgraded to an executive suite after our initial room was found in disrepair -soiled carpets, phone not working , refrigerator 25$ for stay was filthy and toilet was unclean, space heater in room. In the suite we found 3 live stink bugs ( identified as such by hotel staff) and about 10 dead ones along the drapery line ( there is no excuse for shoddy housecleaning especially when the staff is aware of this bug issue). There was a huge volleyball invitational and no vacancy anywhere or we would have relocated. The lobby while nice smelled of cigarette smoke upon entering. I don't recommend this hotel. Staff members, Yvette, Parish and Jessie did their best to assist but I do NOT recommend this hotel.

Room Tip: Stay somewhere else.
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry S, General Manager at Lancaster Host Resort and Conference Center, responded to this review, March 7, 2013
Dear Valued Guest,
Thank you for taking the time to submit your personal observations regarding your recent stay here at the Lancaster Host. Please accept my sincere apology relative to the issues you allegedly faced. We have investigated and resolved them accordingly as best we can as submissions are anonymous in nature.

Although TripAdvisor is a wonderful tool, the scores and the hotel’s subsequent ranking are calculated based on reviews from only 390 guests over the past few years. The submitted reviews are not verified by TripAdvisor as the website is unregulated.

Last year over 70,000 guests stayed here with us at the Lancaster Host. Only 111 guests submitted reviews to TripAdvisor. Of these 111 reviews forty two (or 37%) were classified as “negative” leaving 63% of the reviews classified as either positive or neutral. Even though the majority of our reviews are positive, we continue to make strides on a daily basis to improve the guest experience here at the Lancaster Host.

To this end, last fall the hotel enlisted the services of an independent third party vendor who sends a questionnaire style survey to each guest, post check out, guest participation is optional.

To date with five times the number of total responses versus TripAdvisor, 81% of our guests reported an overall positive guest experience which is significantly higher than what is reflected on the TripAdvisor site. Furthermore each and every one of our guest responses have been verified and they were indeed a guest of the hotel.

As you can read, we value each and every one of our guests; if and when we make a mistake, we admit to it and if possible, take immediate corrective action to ensure complete guest satisfaction. Our goal is for our guests to have a positive experience, enjoy their stay here, and return again to the Host.

We look forward to having you stay with us in the near future. If I may be of additional service, or if you have a question please feel free to contact me at hstevens@lancasterhost.com.

Respectfully yours,
Harry Stevens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Lancaster Host Resort and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lancaster Host Resort and Conference Center

Address: 2300 Lincoln Highway East, Lancaster, PA 17602
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lancaster Host Resort and Conference Center 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Tingo, Hotels.com, BookingOdigeoWL, Venere, Priceline and Otel so you can book your Lancaster Host Resort and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster Host Hotel Lancaster
Lancaster Host Resort

Owners: What's your side of the story?

If you own or manage Lancaster Host Resort and Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.