I stayed here Nov 12-14 for a conference. I will start with my first impressions. The overall feeling i got was outdated.. outdated lobby area and conference rooms. I think there is potential for a good modern updated, but it would need to be overhauled. There was a musty smell throughout the hotel and in the conference rooms which got worse in some areas. The front desk staff and all of the staff were super super helpful and nice and always on top of clearing plates, being polite and helpful, i can't stress that enough.. Good job!!! When i got to my room, it was tidy, but the everything just looked dingy and old and therefore I never felt overly comfortable. My room was warm and when i tried to adjust the temperature with the archaic thermostat and fan, it didn't work. I tried calling the front desk, but my phone also didn't work. When I got to the front desk, the staff was helpful again and changed my room without any problems. In my next room, I had similar impression... musty smell, dingy, etc. At least I could adjust the temperature of the room. Since I travel for work frequently, I do not pack my own toiletries. The ones in this hotel weren't very good, I would recomment bringing your own. The food that I had was average, but it was served buffet style to serve a large amount of people attending the conference. I would not book this hotel for a stay or recommend it. There are also smoking rooms which you can smell throughout the hotel. The gym did not open early enough although the staff was willing to open it earlier for us and there was a small lap pool. The only thing about this hotel that impressed me was the consistent helpful and friendly staff. Unfortunately that is not enough for me to recommend this hotel to anyone.
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- Also Known As:
- Lancaster Host Hotel Lancaster
- Lancaster Host Resort