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“Old but doable” 3 of 5 stars
Review of Budget Host Inn & Suites

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Budget Host Inn & Suites
2.5 of 5 Hotel   |   2100 Lincoln Hwy E. (Rt. 30 East), Lancaster, PA 17602   |  
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Ranked #22 of 38 hotels in Lancaster
Midlothian
1 review
5 helpful votes 5 helpful votes
“Old but doable”
3 of 5 stars Reviewed 1 week ago via mobile

It is an old hotel but doable for the money. The room was clean and the bathroom clean. The ac worked great at least in our room. I do wish they had espn on the tv. Pool was ok with no glaring faults. Hey if you want flawless then you're going to pay a heck of a lot more money in the lancaster amish area from what I could find. We did have to have our room door card lock changed because of battery. Large breakfast room with plenty of waffle makers and usual other selections. Nothing elaborate but good and filling self service.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vincent b, Manager at Budget Host Inn & Suites, responded to this review, 1 week ago
I am glad to hear you enjoyed your recent stay with us! I am happy to hear that you were satisfied with your room and stay. The free hot breakfast is a popular feature of our hotel and is always a hit with families. I look forward to seeing you during your next stay with us!
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146 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Toulouse
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 1 week ago

I travel a lot for business and vacation both and have seen a lot of hotels in many different countries. This hotel was cheap so we decided to spend one night there and with the rate we had we didn't expect everything to be new or in perfect condition... what we DID expect however was for the room to be clean, which was not the case. There were crumbs on the floor, dirty spots, and we discovered some bed bugs in the morning on the bedsheets and more along the mattress seam. Not a nice way to end a weekend when you have to come home and disinfect all you items one by one just to make sure you haven't brought one of them home. I'm not saying all the rooms have bed bugs, but ours definitely did, and I consider that unacceptable for a hotel. I wish we had done a thorough check when arriving in the room and asked for a different one.
It's too bad because the rest met our expectations, the breakfast had a large choice of items and the location was great.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vincent b, Manager at Budget Host Inn & Suites, responded to this review, 1 week ago
I apologize for the condition of the room you were assigned. We would have been happy to switch you to another room that you found to be acceptable, had you made us aware of your concerns during your stay. I'm glad to hear that you enjoyed our free hot breakfast. I again apologize and hope you will give us a chance to show we can do better.
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Hartsdale, New York
Top Contributor
130 reviews 130 reviews
19 hotel reviews
Reviews in 62 cities Reviews in 62 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights Thursday-Saturday. All in all I have no real complaints. Yes it used to be a Howard Johnsons way back, but it is pretty decent. The fact that it was a Ho Jo has nothing to do with anything. The room (2 Queen Beds) was pretty clean with the exception of a small rip in the wallpaper. When you in in the Amish Country, you really spend very little time in your room anyway! The only real negative point was that the breakfast area was small considering all the people that were there at the time. Also the coffee was very weak. Almost like water. But all things considered, for the price that I paid, it was cheaper than most other places around, and wasn't a bad deal.

Room Tip: On the first floor, you might hear children running on the second floor!!
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vincent b, Manager at Budget Host Inn & Suites, responded to this review, 1 week ago
I am glad to hear you enjoyed your recent stay with us. Thanks for giving us the opportunity to host your family and I look forward to seeing you during your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location, very content with stay. planning to go back again. I was surprised that they served breakfast. The wife and I stayed the weekend. Next we are bringing the kids. The rooms were clean. The service was good

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vincent b, Manager at Budget Host Inn & Suites, responded to this review, 3 weeks ago
I am glad to hear you enjoyed your recent stay with us. I am also happy to hear that our staff provided excellent service; excellent customer service is a priority of our staff. The free hot breakfast is a popular feature of our hotel and is always a hit with families. Thanks for giving us the opportunity to host your family and I look forward to seeing you during your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was our second stay at this hotel in about a year, and we have already been talking about another trip. We booked the waterpark package for the weekend as a birthday getaway for my 11 yr old. We spent about 10 hours altogether in the waterpark area- very clean, nice locker area with great showers if you need them, plenty of towels, and ample seating. Waterpark staff is super!
Hotel itself is an older property, we were pleased with the addition of a hot breakfast buffet and there was plenty of food and a nice sized breakfast room, unlike at many limited service properties.
Room cleanliness was above average, and greatly above average for the Lancaster area (we travel to the area 4-5 times a year). Exercise room is nice, we did have trouble using the hotel wifi but that's not a deal breaker when we want to get away, anyhow! Room has a small fridge and features 2 queen beds - not doubles- which is a nice touch, each bed had FOUR plump pillows and comfortable and very clean bedding and linens.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vincent b, Manager at Budget Host Inn & Suites, responded to this review, 3 weeks ago
I am glad to hear you enjoyed your recent stay with us! As you mentioned, we offer a free hot breakfast. We also have a fitness center and a business center. I'm glad that you enjoyed the pillows and you took notice to the exceptional cleanliness of your room. I am also glad to hear that you and your family had a great time at the Caribbean Indoor Water Park, attached to our hotel. We are glad to see that you noticed and appreciate our hard work to continue to improve our property. I look forward to seeing you during your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well what can I say, this place is your spot when you are on a tight budget. I gave this hotel the green light because they stated they had a INDOOR WATERPARK. They do ! But they will not tell you upfront or on the website that it is ONLY OPEN ON WEEKENDS ! I checked in on Monday to check out on Thursday, so my kids could go to the water park. we stayed an extra day after I paid.. then I was informed that the park opens Friday evening not Friday morning. This is seems to be the whole bait and switch cause the others hotel patrons with children were booking for the waterpark too.

Now getting to the room I had a two room suite, the first room they gave me the wrong room, a single bed and TV. hike back to the lobby, get another key for the right suite but now this air conditioning is not working - cool ... walk all the way back to the lobby. The guy Roger gives me another room. Get to the room, 2 queens and a pull out. nice desk, desk chair, bathrooms are clean,2 flat screens TV, microwave and frig. The black stains on the frig seal were nasty but we do not worry about that. In room WiFi was nice and strong speed.

The indoor pool is fine and they did provide towels ! The towels will rub your skin off. Pat dry, don't rub.- good idea for the owners nobody would steal those towels.

Breakfast was a traditional breakfast waffles, sausage, eggs, bagels, oatmeal, OJ, Apple Juice, yogurt,

I understand small business, I see they are trying their best given the short tourist season that they do have. I hope they continue to strive for excellence. I think this is diamond in the rough. I would go back, give it a try.

Room Tip: Ask for the best rooms, we stayed on the ground floor.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vincent b, Manager at Budget Host Inn & Suites, responded to this review, 3 weeks ago
Thanks for taking the time to tell us about your recent stay. I apologize that you were at first given the wrong room (we have recently hired some new front desk staff, so I believe it was an honest mistake that this happened, but I'm glad they were able to correct this and get you into the corrrect room). As far as the water park information, it is on our website, it is also on the water park website, the hours are posted at the water park entrance and our staff have a copy of the schedule at the front desk to reference when people call to inquire. I apologize you felt this information wasn't readily available to you. I again apologize and look forward to having you stay with us again. Please call us prior to your stay with any questions you might have.
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Sicklerville, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

overall the place was good have stayed at worse stayed 2 nights had to get a new key both days key just stopped working tried to print something in the office room no ink had to wait till next day but day shift hooked me up pool was great breakfast was best continual breakfast I ever had room was clean would deff stay again kids had a great time in the pool just wish it was a little warmer . But would deff stay again. Thank you budget host for giving us a great vacation.

Room Tip: first floor by the pool was a great room
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vincent b, Manager at Budget Host Inn & Suites, responded to this review, 4 weeks ago
I am glad to hear you enjoyed your recent stay with us. I am also happy to hear that our staff provided excellent service to you and your family; excellent customer service is a priority of our staff. The free hot breakfast and indoor pool are a very popular feature of our hotel and are always a hit with families. Thanks for giving us the opportunity to host your family and I look forward to seeing you during your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Budget Host Inn & Suites

Address: 2100 Lincoln Hwy E. (Rt. 30 East), Lancaster, PA 17602
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Budget Host Inn & Suites 2.5*
Reservation Options:
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Also Known As:
Budget Host Hotel Lancaster
Howard Johnson Hotel Lancaster
Lancaster Howard Johnson
Howard Johnson Lancaster Pa

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