Without authorization, this motel charged my credit card in error (likely on purpose). For over a week now I've been getting a runaround from the manager and clerks. Now I'm being told the manager is away on a family emergency and no one else can help me. This motel staff is not very professional. Besides working with Americas Best Value Inn's main customer service which isn't helping me much, I had to dispute the charge with my credit card company and file a complaint with the local Sheriffs Department.
- Official Description (provided by the hotel):
- The Americas Best Value Inn of Lancaster Pennsylvania, the oldest inland city in the United States. Located only one mile from the historic downtown area and one quarter mile from Franklin and Marshall College, we are conveniently near Lancaster's museums, restaurants and the Fulton Opera House. Our Inn is surrounded by Dutch Country and charming Amish Farms. After a day of business or leisure, relax in our well appointed guestrooms. We proudly feature high speed Internet and refrigerators in all of our rooms. Make your next stay your " Best" at the Americas Best Value Inn of Lancaster. ... more less
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- Also Known As:
- Americas Best Value Hotel Lancaster