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“Lancaster Arts” 5 of 5 stars
Review of Lancaster Arts Hotel

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Lancaster Arts Hotel
3.5 of 5 Hotel   |   300 Harrisburg Avenue, Lancaster, PA 17602   |  
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Hotel amenities
Ranked #6 of 38 Hotels in Lancaster
New Jersey
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Lancaster Arts”
5 of 5 stars Reviewed June 26, 2014

Stayed for a wedding..staff extremely pleasant and helpful. You don't even feel like you are in a hotel...very charming interior with very spacious rooms. Breakfast in morning good and plentiful. Easy walking access to downtown shops, eateries and markets.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review, July 1, 2014
Dear Hope123NewJersey,

Thank you so much for taking the time to review the Lancaster Arts Hotel! I am very pleased to hear that you enjoyed your stay with us! We are located within a tobacco warehouse built in 1881, and the original exposed brick and wooden beams does make for a charming interior. Our deluxe continental breakfast does include items such as breads, pastries, fruits, breakfast burritos, waffles, oatmeal, cereals, and more -- and is complimentary for each guest. Thank you again for the kind review and we hope to see you again!

Sincerely,
Erin Aguirre
EAguirre@lancasterartshotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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584 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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  • English first
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English first
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

4-star amenities at a fraction of the cost. The on-site fitness room has everything (except a pool) needed. The YMCA day pass (at no cost) adds a first class pool to the package. Beautiful furnishings and lovely extras like robes, and a rose at turn-down time.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review, July 1, 2014
Dear KMCESQNYC,

Thank you so much for taking the time to review the Lancaster Arts Hotel! I am delighted to hear that you enjoyed your stay with us and took advantage of some of the amentities we have to offer! Complimentary turn down (with rose and chocolate for each guest) is provided every night, complimentary passes to the YMCA located across the street, deluxe continental breakfast, wireless internet, parking, 24 hour fitness facility, and more -- are all included with each stay. Thank you again and we hope to see you in the future!

Sincerely,
Erin Aguirre
EAguirre@lancasterartshotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gettysburg, Pennsylvania, United States
Contributor
17 reviews 17 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 23, 2014

Wife and I are members of the Fulton so we come to Lancaster every 6 weeks or so. Always a pleasure when we are lucky enough to stay here. Rooms are clean and comfy, the staff on every level cleaning, front desk, bar are all top notch. The little amenities make it a homey place to stay. Always look forward to staying here, far and away the best hotel in Lancaster. Be sure and visit the Fridge right behind the hotel, awesome selection of beers and good pizza for late night.

Room Tip: Any room in this hotel is a pleasure
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review, July 1, 2014
Dear GettysburgGerry,

Thank you for your kind words regarding the Lancaster Arts Hotel! We appreciate that as repeat guests, we have exceeded your expectations again. We are proud to be in walking distance to great entertainment, boutique shopping, wonderful restaurants & bars, and more! Thank you for taking the time to review and we look forward to your next stay with us!

Sincerely,
Erin Aguirre
EAguirre@lancasterartshotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed June 20, 2014

Are you an artist? Or just enjoy the atmosphere of the arts and need to be inspired- this is the place to go!
I love how each room is unique and different! The beds are comfortable and I love the clean classy design of the bathroom!
We stayed for a night up there to visit some friends. I received a voucher from my hotel manager that she had won at the company Christmas party. She thought I'd enjoy it there! I loved it! I would recommend it!

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review, June 27, 2014
Dear Johannah D

Thank you so much for taking time to review the Lancaster Arts Hotel! I am very pleased to hear that the aesthetics and design of the building exceeded your expectations! Our 63 guestrooms have been appointed to match modern design with the history of being in a tobacco warehouse built in 1881. We feature local art throughout each room & all common areas, which makes us distinctly unique in the area. Thank you again & we hope to see you in the future!

Sincerely,

Erin Aguirre
EAguirre@lancasterartshotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 10, 2014

Recently, the Levy Fishman Watercolor Group of Washington, DC was trying to decide upon a weekend destination that would be exciting enough to suitably mark the 30th anniversary of our painting together! It had to involve art, be located within a 2- to 3-hour drive of DC, and accommodate a member who was not very mobile. An old clipping torn from The Washington Post (“More Than Landscapes,” October 18, 2009) introduced us to the 23-mile trail of artists’ studios, galleries, and museums that encompass the Pennsylvania Arts Experience, just 90 miles from Washington. Thanks to Richard Zuber, Executive Director of the Pennsylvania Arts Experience, our weekend surpassed our wildest dreams! Richard presented us with a veritable cornucopia of exciting things to do, each of which was based upon our group’s particular interests.
The Lancaster Arts Hotel (300 Harrisburg Ave. in Lancaster), built in an historic tobacco warehouse, proved to be the perfect place to base ourselves, as the lobby, corridors, and guest rooms of this fine hotel all display the paintings, drawings, and sculptures of local artists. Dinner at The John J. Jeffries organic restaurant at the Hotel was not only a gastronomic, but also a visual, treat as we were surrounded by art!
Among the highlights of our Pennsylvania Arts Experience weekend were visits to the studios of just a few of the many artists who live and work along the Arts trail, which extends from York, through Lancaster, to New Hope, along Route 30 and Route 113. Thanks to Richard’s intervention on our behalf, each of these artists opened his studio or home to us, generously sharing with us his art and his experience, and we are extremely grateful to all of them.
Nationally known sculptor George Mummert gave us a tour of the Keystone Art and Culture Center in Lancaster, of which he is Founding Director, showing us the bronze pieces that he built in his foundry and explaining the steps of the lost wax casting process that he uses. Lynda Mylin Ross warmly welcomed us into her studio in Marietta to share her dynamic charcoal drawings, paintings, and pastels. Rob Evans, whose work been shown in the Corcoran Museum, invited us not only into his studio in Wrightsville, but also to his gallery nearby where we were able to view a retrospective of his paintings which were inspired by the Susquehanna River Valley. Fiber artist, Sue Reno, shared her amazing quilts, some of which included cyanotype prints of leaves and seed pods that she had collected. Marion K. Stephenson’s vibrant pastels of autumnal ponds and trees made the walls of her York studio glow, and Glenn E. Blue’s watercolors of snow scenes transported us, making us vow to return for one of his weekend workshops.
Other treats included an opening reception at the Charles Demuth Museum, where James Warhola exhibited the original watercolors from his book, Uncle Andy’s, that illustrates his
childhood visits to his Uncle Andy Warhol’s New York City townhouse; a 60s “happening” (complete with silk-screening and a Velvet Underground cover band) at Tellus 360 Degrees, to celebrate the “Art Goes Pop: American Pop Art” exhibit at the Demuth Museum and the Lancaster Museum of Art; and, finally, an incredibly magical installation by Artist-in-Residence Wayne White at the Marketview Arts building of giant (15’ tall) figurative sculptures and puppets (some of which are moveable, all of which are made of cardboard) illustrating Civil War soldiers entering the town of York under the leadership of General Jubal Early in 1863.
If you love art and are looking for an inspiring way in which to spend a weekend, we could not recommend more highly that you explore The Pennsylvania Arts Experience (www.PaArtsExperience.org)! The Orientation Center, located in the Marketview Arts Building, at 37 West Philadelphia Street in York, would be a great place to start. Its Director, Richard L. Zuber (Director@PaArts Experience.org) could not have been more helpful in helping us to plan a trip that we will remember all our lives!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review, June 18, 2014
Dear ChuckLud,

Thank you so much for taking the time to review the Lancaster Arts Hotel! We are delighted to hear that you enjoyed some of our amentities we have to offer & your overall stay with us exceeded your expectations! Your trip sounded wonderful and we are so glad you made us a part of your special arts experience. We look forward to seeing you again!

Sincerely,

Erin Aguirre
EAguirre@LancasterArtsHotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hockessin, Delaware, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2014

This is one of the most unique hotels I have stayed in , first off we love the staff they are so nice ... very friendly and helpful . This is an old warehouse that has been made into a hotel with many of the old bricks exposed beams and doors ... a very different cool industrial look !! Do not let the industrial look fool you the rooms are comfortable nicely furnished . Each room is different and features art work from local artist ( we have stayed many times and try to get different rooms) as you walk through the halls there is artwork from many different local artist hung like a Gallery along walls with a few sketches left behind by guests . there are also books with sketches left by guest in the lobby. The food and drinks were good downstairs but expensive depending on your budget but there are options within walking distance. they serve a nice complimentary breakfast in the morning so no need to rush . it is a great weekend get away for us . go into town walk gallery row go to central market visit the shops eat lunch in the parks go for a nice dinner before you know it the weekend will be gone. one tip many things are closed sundays and mondays so as you make your to do list check what is open ... the hotel can also give you a list of things open sundays. Take the weekend and just explore we were surprised all that was there. check out first fridays if you have a long weekend things are open late but it does get crowded, great unique hotel for couples weddings but the kids may not get it
do this for yourself <3

Room Tip: look through the pictures but the rooms 100 200 300 ect have the best exposed brick also are a littl...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review, June 6, 2014
Dear Delaware_Lisa,

Thank you so much for your wonderful review of the Lancaster Arts Hotel! I am very pleased to hear that the aesthetics of our converted 1881 tobacco warehouse building, along with our customer service and amentities have exceeded your expectations. We are the "Arts Hotel" because we do indeed feature local artwork throughout the entire building - both in guest rooms and common areas -- and we even have a small art gallery on site. Did you know that most of the featured work is for sale? Guest rooms are equipped with sketch pads, and we encourage you to leave your artwork behind! Thank you for uncluding our wonderful on-site, chef-owned restaurant, John J Jeffries, and the fact that you found our location to be sufficient for your needs. We are a short walk to many of downtown Lancaster's prime boutique shopping, art galleries, restaurants, and bars -- or you can hop in the car for a short drive to the Amish countryside, or many of the surrounding historical sites. Thank you again for taking time to review, and we hope to see you again!

Sincerely,
Erin Aguirre
EAguirre@LancasterArtsHotel.com
Report response as inappropriate
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Bonn, Germany
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 30, 2014

We stayed in the Lancaster Arts on our way to Virginia for a couple of nights. I like quirky, out of the ordinary places, but design is not everything when basic standards are missing.

On the plus side:

Loft style appearance, great turn down service, wonderful breakfast, windows you can actually open and wine glasses and a wine fridge in the room.

On the down side:

loud air-condition unit that can not be switched off (the reception provided ear plugs on request), very slow elevator, no help with heavy luggage and reception staff which seemed overwhelmed in dealing with non-standard questions (Q: When does the train to Philly depart? A: Check on Amtrack.com)

I do not mention the free WiFi as I believe this should be standard these days and the mattress which I found too soft for my liking.

The area around the hotel seems industrial and getting developed but it is easy walking distance to downtown Lancaster, although I found the area enroute a bit shady. Good brewery place up on Harrisburg Ave.

So, if they would work on the basics this will easy get full marks - but for now, there is just too much lacking.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review, June 2, 2014
Dear Cityeast,

Thank you for taking the time to review the Lancaster Arts Hotel! While I am pleased to hear that you enjoyed the aesthetics of the building, and complimentary nightly turndown service with rose and chocolate, I do want to apologize if the rest of your stay did not exceed your expectations. We want all of our guests to have a more than enjoyable stay with us. Our air conditioning units do not shut off completely. They do turn down, but not off. This is to ensure that a constant flow of air is consistent in the rooms. Second, because we are a small boutique hotel, we do not have bellmen. That being said, our front desk will always help with luggage assistance if needed. In regards to questions such as train times, we do often refer to resources such as the internet, to ensure we are getting our information correctly, and cannot become liable for any misinformation. Unfortununately, complimentary WiFi is not standard in every hotel, so we do advertise that as one of our amentities that we are proud to offer. I apologize if the surrounding area was not sufficient to your liking, however, we are in a very short walking distance to many local restaurants, bars, art galleries, and boutique shopping. Thank you again for taking time to review, and if you are ever in the area again, please feel free to contact me directly.

Sincerely,
Erin Aguirre
EAguirre@LancasterArtsHotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lancaster Arts Hotel

Address: 300 Harrisburg Avenue, Lancaster, PA 17602
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 38 Hotels in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lancaster Arts Hotel 3.5*
Number of rooms: 63
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