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Courtyard by Marriott Lancaster: Traveler Reviews

3.0 of 5
1931 Hospitality Drive, Lancaster, PA 17601
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Courtyard by Marriott Lancaster
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208 reviews from our community

Traveler rating
    112
    79
    15
    1
    1
See reviews for
Families
96
 
Couples
41
 
Solo
7
 
Business
22
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Top Contributor
69 reviews 69 reviews
43 hotel reviews
Reviews in 58 cities Reviews in 58 cities
54 helpful votes 54 helpful votes
“A nicer Courtyard”
5 of 5 stars Reviewed October 21, 2012

This was one of the more upgraded Courtyards that I've stayed in, and I was impressed with the hotels updated features, cleanliness and all around comfort. It's in a blah corporate park, but it's right off the highway and convenient by car to various sights. Bonus points to the cafe, where the egg mcmuffin type sandwich was shockingly good. I would absolutely go back.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask DCMANYC about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Meh”
3 of 5 stars Reviewed October 5, 2012

We stayed here recently for a family weekend getaway. We picked the Marriott because it had suites and because the reviews were really good. I am not a super picky person, but this hotel was more expensive than others in the area and I thought it was just ok. It had a kitchen but no glasswear or utensils like other suites we have stayed in. Also breakfast was extra and the in-room movies (essential for parents of a toddler) were really expensive.

However, the hotel was clean, very modern and the front desk was super helpful. Not sure what I was expecting but I guess maybe some ammenities for the higher cost.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask jrc4525 about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Fantastic”
4 of 5 stars Reviewed October 2, 2012

You get what you pay for. And that’s meant extremely positively. Although pricier than many of the other chain and non-chain hotels in the area, the Marriott Courtyard was a step (or two or three) above. This is a Courtyard. And the first class amenities and standards that you expect form a Courtyard were here and were met.

We had two adjoining rooms on the fifth floor over labor day weekend. Our primary reason for visiting was Dutch Wonderland and to see Amish country. You will not be disappointed in choosing the Marriott Courtyard.

Very clean. Large, nicely appointed rooms. Excellent Air Conditioning. Great water pressure. Flat screen TV. Microwave and refrigerator – great for us traveling with small children who can be picky eaters. Restaurant open for all three meals with a nice selection. Inviting lobby, bar area, business area, plenty of places to sit. This is a true hotel.

Location – in its owned nicely landscaped area about a mile or so (one exit away) from the main strip of the outlets, fast-food chains, Dutch Wonderland, leading to a much more relaxed environment. Took us 7 minutes door to door.

Didn’t get to see or use the gym or the indoor pool, so can’t comment on those.

Staff extremely friendly on check in and check out.

Don’t have any complaints. Would definitely stay here again.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by WTNYC for Lancaster
Ask WTNYC about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“and we wouldn't hesitate going back there again.”
5 of 5 stars Reviewed October 2, 2012

Customer service was excellent, the rooms were clean; each room had a microwave and a mini refrigerator and we really enjoyed our stay. The staff was very personable and friendly. There were snacks and beverages to buy in the lobby. and if in the area will look into staying here again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JAllen457 about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review
December 3, 2012
Dear JAllen457, Thank you for sharing your experience with the members of Trip Advisor. We are pleased that you enjoyed your stay with us and want to stay with us again. We hope that on your next visit you try out our Bistro, which features Starbucks Coffee! Thank you so much for staying with us and we look forward to your future stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good For Both Business and Families”
5 of 5 stars Reviewed September 26, 2012

I recently stayed at this hotel with my three granddaughters (5, 9, and 10). When we walked in, one of the kids said in awe "this is the nicest and cleanest hotel I have ever stayed in." Well it may not have been the nicest one I have EVER stayed in, but it certainly was clean, fresh, well-decorated, and very comfortable. The common areas were very nice. They even had a computer area with multiple terminals and comfortable chairs. The pool was decent. They had a bar and included a free drink (the small things count). The rooms were spacious and even the sleeper sofa was decent. Everything was clean. I suspect that this hotel was recently refurbished and whoever did it, did a first rate job. The location is ideal for anyone visiting the Lancaster and Hershey areas. This is just enough off the beaten path to enable you to avoid some of the traffic. I would definitely recommend this to either the business travel or family.

Room Tip: I think all of the rooms are about the same. There is no view to speak of.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Paulette R about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review
December 3, 2012
Dear Paulette R, Thank you for sharing your experience with the members of Trip Advisor. It’s always great to get positive feedback from our guests but to win over our youngest guests is truly special, thank you for sharing that with us! I am glad that you enjoyed your stay, hotel location, and amenities. You are correct, we did undergo a lobby renovation earlier this year and we are pleased that you enjoyed it. We will be undergoing a full room renovation in December so we hope that when you return, the design will delight you as well. Thank you for staying with us and we hope to have you as our guest again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Courtyard by Marriott Lancaster

Also Known As:
Courtyard By Marriott Lancaster Hotel
Courtyard By Marriott Lancaster Hotel Lancaster
Courtyard Lancaster
Lancaster Marriott
Lancaster Courtyard
Address: 1931 Hospitality Drive, Lancaster, PA 17601
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Lancaster
#14 Business Hotels in Lancaster
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
When visiting Pennsylvania Dutch Country and the surrounding area, choose the Courtyard Lancaster, a Marriott hotel with great amenities and warm hospitality. ... more   less 
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