Customer service was excellent, the rooms were clean; each room had a microwave and a mini refrigerator and we really enjoyed our stay. The staff was very personable and friendly. There were snacks and beverages to buy in the lobby. and if in the area will look into staying here again.

I recently stayed at this hotel with my three granddaughters (5, 9, and 10). When we walked in, one of the kids said in awe "this is the nicest and cleanest hotel I have ever stayed in." Well it may not have been the nicest one I have EVER stayed in, but it certainly was clean, fresh, well-decorated, and very comfortable. The common areas were very nice. They even had a computer area with multiple terminals and comfortable chairs. The pool was decent. They had a bar and included a free drink (the small things count). The rooms were spacious and even the sleeper sofa was decent. Everything was clean. I suspect that this hotel was recently refurbished and whoever did it, did a first rate job. The location is ideal for anyone visiting the Lancaster and Hershey areas. This is just enough off the beaten path to enable you to avoid some of the traffic. I would definitely recommend this to either the business travel or family.

We came down for the "Day Out With Thomas" event Sept 21-23. The lobby was set up open style with the bar in the far corner. I wasn't sure I liked the idea of liquor being in the open but we never heard or saw anything that would make me think it was a poor design. The staff were very friendly and well presented. The room was clean and large and the furnishing was newer as well. It had a nice TV but I would have liked a data port in the alarm clock. The only reason I didn't give it all the stars was because of the bathroom. I LOVED the set up with the seat in the tub and the open floor plan of it. However I found a large amount of urine and public hair on the back and base of the toilet. I didn't even have to bend over to see it, it was visible upon entering the room. The pool was great and clean. They only have one elevator in the center of the hotel so unpack and bring luggage to check in as it is right around the bend from the front desk...loved that design aspect!

This has become our choice of Lancaster hotels. A newer property on the edge of an industrial park with easy access to main highway. The Courtyard has an attractive, modern lobby and the usual amenities for this class hotel. This trip we reserved a king suite. The room was very spacious, well appointed and reasonably quiet. Comfortable bedding. The auxiliary heater in the bathroom was a nice addition. We will reserve this type in room for future visits.