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Courtyard by Marriott Lancaster: Traveler Reviews

3.0 of 5
1931 Hospitality Drive, Lancaster, PA 17601
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Courtyard by Marriott Lancaster
Ranked #6 of 37 hotels in Lancaster
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208 reviews from our community

Traveler rating
    112
    79
    15
    1
    1
See reviews for
Families
96
 
Couples
41
 
Solo
7
 
Business
22
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“and we wouldn't hesitate going back there again.”
5 of 5 stars Reviewed October 2, 2012

Customer service was excellent, the rooms were clean; each room had a microwave and a mini refrigerator and we really enjoyed our stay. The staff was very personable and friendly. There were snacks and beverages to buy in the lobby. and if in the area will look into staying here again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JAllen457 about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review
December 3, 2012
Dear JAllen457, Thank you for sharing your experience with the members of Trip Advisor. We are pleased that you enjoyed your stay with us and want to stay with us again. We hope that on your next visit you try out our Bistro, which features Starbucks Coffee! Thank you so much for staying with us and we look forward to your future stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good For Both Business and Families”
5 of 5 stars Reviewed September 26, 2012

I recently stayed at this hotel with my three granddaughters (5, 9, and 10). When we walked in, one of the kids said in awe "this is the nicest and cleanest hotel I have ever stayed in." Well it may not have been the nicest one I have EVER stayed in, but it certainly was clean, fresh, well-decorated, and very comfortable. The common areas were very nice. They even had a computer area with multiple terminals and comfortable chairs. The pool was decent. They had a bar and included a free drink (the small things count). The rooms were spacious and even the sleeper sofa was decent. Everything was clean. I suspect that this hotel was recently refurbished and whoever did it, did a first rate job. The location is ideal for anyone visiting the Lancaster and Hershey areas. This is just enough off the beaten path to enable you to avoid some of the traffic. I would definitely recommend this to either the business travel or family.

Room Tip: I think all of the rooms are about the same. There is no view to speak of.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Paulette R about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review
December 3, 2012
Dear Paulette R, Thank you for sharing your experience with the members of Trip Advisor. It’s always great to get positive feedback from our guests but to win over our youngest guests is truly special, thank you for sharing that with us! I am glad that you enjoyed your stay, hotel location, and amenities. You are correct, we did undergo a lobby renovation earlier this year and we are pleased that you enjoyed it. We will be undergoing a full room renovation in December so we hope that when you return, the design will delight you as well. Thank you for staying with us and we hope to have you as our guest again soon.
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Albany, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Stay”
4 of 5 stars Reviewed September 26, 2012

We came down for the "Day Out With Thomas" event Sept 21-23. The lobby was set up open style with the bar in the far corner. I wasn't sure I liked the idea of liquor being in the open but we never heard or saw anything that would make me think it was a poor design. The staff were very friendly and well presented. The room was clean and large and the furnishing was newer as well. It had a nice TV but I would have liked a data port in the alarm clock. The only reason I didn't give it all the stars was because of the bathroom. I LOVED the set up with the seat in the tub and the open floor plan of it. However I found a large amount of urine and public hair on the back and base of the toilet. I didn't even have to bend over to see it, it was visible upon entering the room. The pool was great and clean. They only have one elevator in the center of the hotel so unpack and bring luggage to check in as it is right around the bend from the front desk...loved that design aspect!

Room Tip: If traveling on the weekend have your destinations planned out, a lot in the area closes around 6 du...
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Lynn T about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape May, New Jersey
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Modern Choice”
5 of 5 stars Reviewed September 25, 2012

This has become our choice of Lancaster hotels. A newer property on the edge of an industrial park with easy access to main highway. The Courtyard has an attractive, modern lobby and the usual amenities for this class hotel. This trip we reserved a king suite. The room was very spacious, well appointed and reasonably quiet. Comfortable bedding. The auxiliary heater in the bathroom was a nice addition. We will reserve this type in room for future visits.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sivrup about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review
December 3, 2012
Dear Sivrup, Thank you for sharing your experience with the members of Trip Advisor. Its great to hear that you enjoyed the room that you were in, as well as the hotel’s location. We’re also pleased to hear that you look forward to staying with us again. On your next visit, we hope that you try out our bistro, which features Starbucks Coffee! Thank you so much for your business and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Top Notch!!!”
5 of 5 stars Reviewed September 23, 2012

I stayed here this past Friday night with my church group while going to Sigh and Sound and what a positive experience it was! First impressions of the lobby was wow and it set the tone for the rest of it. The room itself was immaculate and quite spacious. It was nice to see a separate seating area. The staff throughout was very friendly and accomodating. The breakfast buffet was nice too. The staff made sure that the buffet was kept well stocked for our large group and the tables were cleared right away after people were done eating. It was also nice to have a park right down the street to take a walk in. I cannot say enough about this hotel and would stay here again in a hearbeat. I can see why it has won so many awards.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by pianomann for Lancaster
Ask pianomann about Courtyard by Marriott Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review
December 3, 2012
Dear Pianomann, Thank you for sharing your wonderful experience with the members of Trip Advisor! It always brings us pleasure to know that our guests are satisfied with the customer service and amenities that we provide. It is great to hear that we might have the pleasure of accommodating you again in the future as well. We are pleased that you as well as your fellow travelers were able to enjoy our parks, breakfast buffet, and our award winning customer service. Thank you for choosing to stay at our hotel and we look forward to you staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Courtyard by Marriott Lancaster

Also Known As:
Courtyard By Marriott Lancaster Hotel
Courtyard By Marriott Lancaster Hotel Lancaster
Courtyard Lancaster
Lancaster Marriott
Lancaster Courtyard
Address: 1931 Hospitality Drive, Lancaster, PA 17601
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Lancaster
#14 Business Hotels in Lancaster
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
When visiting Pennsylvania Dutch Country and the surrounding area, choose the Courtyard Lancaster, a Marriott hotel with great amenities and warm hospitality. ... more   less 
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