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“Great Stay” 4 of 5 stars
Review of Courtyard by Marriott Lancaster

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Courtyard by Marriott Lancaster
3.0 of 5 Hotel   |   1931 Hospitality Drive, Lancaster, PA 17601   |  
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Ranked #10 of 38 Hotels in Lancaster
Albany, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Stay”
4 of 5 stars Reviewed September 26, 2012

We came down for the "Day Out With Thomas" event Sept 21-23. The lobby was set up open style with the bar in the far corner. I wasn't sure I liked the idea of liquor being in the open but we never heard or saw anything that would make me think it was a poor design. The staff were very friendly and well presented. The room was clean and large and the furnishing was newer as well. It had a nice TV but I would have liked a data port in the alarm clock. The only reason I didn't give it all the stars was because of the bathroom. I LOVED the set up with the seat in the tub and the open floor plan of it. However I found a large amount of urine and public hair on the back and base of the toilet. I didn't even have to bend over to see it, it was visible upon entering the room. The pool was great and clean. They only have one elevator in the center of the hotel so unpack and bring luggage to check in as it is right around the bend from the front desk...loved that design aspect!

Room Tip: If traveling on the weekend have your destinations planned out, a lot in the area closes around 6 du...
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Cape May, New Jersey
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 25, 2012

This has become our choice of Lancaster hotels. A newer property on the edge of an industrial park with easy access to main highway. The Courtyard has an attractive, modern lobby and the usual amenities for this class hotel. This trip we reserved a king suite. The room was very spacious, well appointed and reasonably quiet. Comfortable bedding. The auxiliary heater in the bathroom was a nice addition. We will reserve this type in room for future visits.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review, December 3, 2012
Dear Sivrup, Thank you for sharing your experience with the members of Trip Advisor. Its great to hear that you enjoyed the room that you were in, as well as the hotel’s location. We’re also pleased to hear that you look forward to staying with us again. On your next visit, we hope that you try out our bistro, which features Starbucks Coffee! Thank you so much for your business and we hope to see you again soon!
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Manchester, Connecticut
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 23, 2012

I stayed here this past Friday night with my church group while going to Sigh and Sound and what a positive experience it was! First impressions of the lobby was wow and it set the tone for the rest of it. The room itself was immaculate and quite spacious. It was nice to see a separate seating area. The staff throughout was very friendly and accomodating. The breakfast buffet was nice too. The staff made sure that the buffet was kept well stocked for our large group and the tables were cleared right away after people were done eating. It was also nice to have a park right down the street to take a walk in. I cannot say enough about this hotel and would stay here again in a hearbeat. I can see why it has won so many awards.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review, December 3, 2012
Dear Pianomann, Thank you for sharing your wonderful experience with the members of Trip Advisor! It always brings us pleasure to know that our guests are satisfied with the customer service and amenities that we provide. It is great to hear that we might have the pleasure of accommodating you again in the future as well. We are pleased that you as well as your fellow travelers were able to enjoy our parks, breakfast buffet, and our award winning customer service. Thank you for choosing to stay at our hotel and we look forward to you staying with us again.
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Manchester, CT
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 22, 2012

We brought two buses to Lancaster (105 people) and stayed at Courtyard by Marriott in Lancaster to go to Sight & Sound. The hotel was awesome - clean, quiet, comfortable beds and pillows - everything was great. The location is wonderful because it's just out of the real busy area so it's a lot more quiet and peaceful. We sat outside under their gazebo area enjoying the rocking chairs and beautiful fall day.

There is also a wonderful little park about a block from the hotel that has two ponds, little bridges, gazebo, outside sculptures and walking trails. A lot of our group enjoyed walking down there, including myself.

The staff was very friendly and helpful. Melanie, the group sales coordinator was great to work with. Even with our last minute changes, she took of everything. Out of 105 people, we didn't hear one negative comment from any of them. All we heard was wonderful reviews. People also enjoyed their breakfast. Carissa, the manager on Saturday, even went out of her way to find crossword puzzles for one our ladies to do on the bus on the ride home. We could not have been treated any better.

Needless to say, when we come back next year everyone wants to stay here again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review, December 3, 2012
Dear Marie C, I really appreciate you taking time to share your experience with the members of trip advisor. Its great to hear that you and your group enjoyed your stay and was able to spend some time to enjoy our corporate park. We will be starting our complete room renovations in December, so hopefully the next time you visit; our new room designs will delight you as well. Thanks again for staying at our hotel and we definitely hope to see you next year!
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New Jersey
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 12, 2012

I stayed here over the Labor Day Holiday. This hotel was clean. The rooms were spacious. There were two queen sized beds, as well as a sofa bed in the room, along with a refrigerator, coffee maker, and microwave. It was close to everything, but wasn't in a congested area. The hotel was quiet. I did not eat at the hotel so I don't know what the restaurant was like. I was very satisfied with my stay here and with the military discount the price was right. I would definitely stay here again, especially when I visit the Sight and Sound Theater or want to do some shopping.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review, September 14, 2012
Dear Witboj, I really appreciate you taking the time to share your experience with the members of TripAdvisor. It is great to hear that you enjoyed the room you were in as well as the hotel's location which is close to all of the attractions without being right in the middle of the traffic. Next time you visit, we hope you will try out our new Bistro which features Starbucks Coffee. The pictures you posted look great as well, but believe it or not, we will actually be starting a complete room renovation this December despite the hotel only being 7 years old. You'll have to come back for another visit in order to take some fresh pictures. Thanks again for choosing our hotel during the holiday weekend and we definitely hope to see you again soon.
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New York City, New York
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 6, 2012

We have stayed at this relatively new (2007?) Marriott property several times, and have found it to be very good. Although several miles outside of the center of the city of Lancaster, it is located near good access roads. The lobby has a nice bar, multiple computer stations and comfortable seating, in addition to a snack bar and the breakfast room. Unfortunately, breakfast is not included in the room fee. The rooms are clean, spacious and appointed in the usual good Marriott style. Lancaster has many tired old hotels, and this (as well as the beautiful new (2010) Marriott at Penn Square) offers great new accommodations for visitors nd travelers.

Room Tip: I would guess that due to the hotel's location, most any room should be quiet.
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  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review, September 14, 2012
Dear HAD232,

Thanks for sharing your experience with the members of TripAdvisor. We appreciate you choosing our hotel while you were visiting Lancaster County and look forward to you being our guest again in the future. It is nice to hear that we were able to meet the expectations that you have for a Marriott property and I must agree as well that the Downtown Marriott at Penn Square is a gorgeous hotel. Thanks again for your business.
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Wayne, NJ
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 4, 2012

We enjoyed our first visit so much we came back again this Labor Day! The hotel is super clean and in a great location. The location is away from the congestd Rte 30 area but easy to reach the outlets and Dutch Wonderland.

The lobby and rooms are extremely clean and they do have a restaurant in the lobby that serves breakfast, lunch and dinner. For those looking for a night cap, you can grab a cocktail in the lobby bar and enjoy the comfortable sitting area. My family and I enjoyed playing cards after a full day out and about. They also have a small market area if you are looking for a snack or some munchies to bring back to your room. In addition, they have a business center just off the lobby if you need to use a computer or print something out.

Overall, if you are looking for a clean room in a convenient location you can't go wrong with the Courtyard by Marriott Lancaster. We'll definitely be back next year!

Room Tip: Ample parking and a small microwave and fridge in room. Great for families on a budget!
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Courtyard by Marriott Lancaster, responded to this review, September 14, 2012
Dear Luv2TravWayne_NJ,

Thank you so much for sharing your wonderful experience at our hotel with all of the members of TripAdvisor. Our goal is to provide all of our guests with such good accommodations and service so that when it is time to decide where to stay in Lancaster County for the next visit, the answer is obvious… The Courtyard. Thank you so much for choosing our hotel. We really appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Lancaster

Address: 1931 Hospitality Drive, Lancaster, PA 17601
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Lancaster
#11 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lancaster 3*
Number of rooms: 133
Official Description (provided by the hotel):
When visiting Pennsylvania Dutch Country and the surrounding area, choose the Courtyard Lancaster, a Marriott hotel with great amenities and warm hospitality. ... more   less 
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Also Known As:
Courtyard By Marriott Lancaster Hotel Lancaster
Courtyard Lancaster
Lancaster Marriott
Lancaster Courtyard

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