Stayed for three nights while visiting the area, and overall, our stay was pleasant. Check-in was fine, front desk staff seemed nice enough, and were always friendly upon entering the hotel.
Rooms are a bit smaller than what my family was accustomed too, but it still fit us and suited our purposes just fine. We very much liked our pool view and direct access from our room. The beds are decent enough as well.
The Breakfast is excellent with a wide and varied selection, the room just gets really crowded. However, there is additional seating in the conference room and lobby.
The location is also good, right off the highway in the Rockvale outlets. (Though I liked the Tanger ones up the road more). And the hotel is no more than a few minutes away from any of the major attractions. It's also fairly quiet from outside traffic, considering its location where it is.
I was going to take off a star because the TV was terrible in our room--we didn't get 90% of the channels. However, upon my return home I learned that apparently Direct TV (which the hotel uses) has blacked out a bunch of channels, so I guess the hotel can't be blamed for that. But if this black-out continues for a while, for more guest satisfaction, they may want to consider a better provider.
The only real issue is that the hotel isn't very new--and it shows. The walls are pretty thin, and some of the furniture and carpets show this wear and tear. Because it isn't an exceptionally cheap rate (we paid an average of about $160/night), it would be a little nicer if the hotel could make some minor cosmetic adjustments. Otherwise though, good stay, no complaints.
- Official Description (provided by the hotel):
- We are the closet Holiday Inn Express to the Greenfield Corp. CenterWe are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 100 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. Welcome to Holiday Inn Express Lancaster s smartest hotel. ... more less
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- Also Known As:
- Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
- Holiday Inn Lancaster
- Lancaster Holiday Inn