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“Another good stay at the Roof” 5 of 5 stars
Review of Lancaster Red Roof Inn

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Lancaster Red Roof Inn
2.0 of 5 Hotel   |   2307 Lincoln Highway East, Lancaster, PA 17602   |  
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Ranked #18 of 38 Hotels in Lancaster
Rochester, New York
1 review
3 helpful votes 3 helpful votes
“Another good stay at the Roof”
5 of 5 stars Reviewed February 22, 2013

Love the roof, been a Redi card member forever and this Roof is very good. Most don't have breakfast but this one does, not a large offering but adequate and a nice touch. Very friendly staff and I've stayed here many times and will continue when I'm in the area. This trip was both business and pleasure and redroof is very comfortable. I do wish there were more Roof's out there, small chain.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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498 reviews from our community

Traveler rating
    168
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    74
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2013 via mobile

Was on business and decided to give this brand a try. I was glad that upon check-in the front desk staff (I believe his name was Jay) was friendly and welcoming. Upon receiving my room was glad to find the the property has free wifi and upgrade television service. If I have to come back to the area I will be staying here at the Red Roof Inn.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

One of the best sevices you can get at this price. The service representative was a really hot indian guy and he was there anytime we needed anything without any complaints. He was really down to earth and had a smile on his face and never complained or showed any attitude. Our stay was amazing just because of him. I would stay there again just for the great service.

Room Tip: Ask for the indian guy Jay!
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2013

I had a great experience .room was great staff was also good.gave us a good service....one can think oF visiting again,'room was clean n well furnished ambiance was also please
, so overall I had a wonderful experience.I would recommand to stay here...

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2013 via mobile

The staff and the service was great! The service rep was a great down to earth guy who did everything I asked and more and still had a smile on his face. Breakfast set up was great! I would come stay here in a heart beat and the cost is an even more valod reason to stay. It really is a bang for your buck!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2013 via mobile

Lobby was very appealing. the guest service representative was some indian person but with a very jolly smile and very plesant personality. After a very long tiactuallye actually met an indian guy with fluency in speaking. The rooms were very clean and the hotel itself was very accomodating.. Breakfast could have been better but not bad at all. Overall experience was good and definitely recommendable.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Lancaster Red Roof Inn, responded to this review, February 15, 2013
Dear Wolverine1981,

Thank you so much for your your kind comments about our hotel. We try to make every guest's stay at our property as comfortable and accomodating as possible. It brings us great pleasure when a guest takes time out of their busy schedule to write us such a nice review. So from our entire staff here at the Red Roof, thank you and we hope to be able to serve you again in future.

Yours in travel,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2013

What a great staff. what a great stay!!!!!
people at the desk were warm and welcoming . breakfast was good and service was excellent . Close to the outlet mall across the street and kids water park also at walking distance. the newly renovated flooring at the hotels room adds to the appeal.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Lancaster Red Roof Inn, responded to this review, February 15, 2013
Dear Chinkymink,

Thank you for taking the time to write a review on Tripadvisor. We truly appreciate your feedback regarding your stay with us at the Lancaster Red Roof Inn, Lancaster PA (Heart of the Amish County).

Thank you for your kind words regarding the service you received from our front desk personnel and the rest of our staff. We pride ourselves on superior customer service and I am glad to see that these team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them.

I would like to thank you once again for such compliments you have shared about our hotel. Such compliments motivates the staff to continue to provide excellent guest service and make sure every guest ends up having a stay just like yours. We would like the honor to serve you again in future whenever you are in the Lancaster area.

Yours in travel,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lancaster Red Roof Inn

Address: 2307 Lincoln Highway East, Lancaster, PA 17602
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Lancaster
#14 Business Hotel in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lancaster Red Roof Inn 2*
Number of rooms: 95
Official Description (provided by the hotel):
Red Roof Inn of Lancaster is a gem in the heart of Lancaster County’s Dutch Country. The hotel is made up of 95 spacious and elegantly appointed rooms. The recently updated property also features handicap accessible rooms, deluxe rooms and Jacuzzi suites. Location, location, location is the best way to describe the setting of this property. Red Roof Inn of Lancaster is ideally situated amongst the greatest Lancaster County theatres, attractions, eateries and shopping centers. All of this is fun and folly is literally footsteps or few moments drive away. With all of these things at your fingertips it is amazing to find the peace and serenity available on the property. A newly built deck overlooking an adjacent working farm is a pleasure on warm nights. A seasonal pool, ample on-site parking, season outdoor bar and many other wonderful amenities make this hotel, "The Right Hotel in the Right Location for the Right Price!" ... more   less 
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Also Known As:
Lancaster Red Roof Hotel Lancaster
Red Roof Inn Lancaster Pa

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