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Lancaster Red Roof Inn: Traveler Reviews

2.0 of 5
2307 Lincoln Highway East, Lancaster, PA 17602
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Hotel amenities
Lancaster Red Roof Inn
Ranked #15 of 37 hotels in Lancaster
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312 reviews from our community

Traveler rating
    113
    96
    42
    20
    41
See reviews for
Families
108
 
Couples
104
 
Solo
11
 
Business
21
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
1 helpful vote 1 helpful vote
“I will highly recommend”
5 of 5 stars Reviewed February 7, 2013

What a great staff. what a great stay!!!!!
people at the desk were warm and welcoming . breakfast was good and service was excellent . Close to the outlet mall across the street and kids water park also at walking distance. the newly renovated flooring at the hotels room adds to the appeal.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask chinkymink about Lancaster Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Lancaster Red Roof Inn, responded to this review
February 15, 2013
Dear Chinkymink,

Thank you for taking the time to write a review on Tripadvisor. We truly appreciate your feedback regarding your stay with us at the Lancaster Red Roof Inn, Lancaster PA (Heart of the Amish County).

Thank you for your kind words regarding the service you received from our front desk personnel and the rest of our staff. We pride ourselves on superior customer service and I am glad to see that these team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them.

I would like to thank you once again for such compliments you have shared about our hotel. Such compliments motivates the staff to continue to provide excellent guest service and make sure every guest ends up having a stay just like yours. We would like the honor to serve you again in future whenever you are in the Lancaster area.

Yours in travel,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
“Great Customer Service”
5 of 5 stars Reviewed February 6, 2013

I had a 2 night stay at the hotel and more than anything i loved the way i was treated by the front desk staff, especially Jay at the front desk was wonderful.
Jay took personal time to take care of my needs, maps, room, etc. The stay was appreciated , i will go there again

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jane h about Lancaster Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Lancaster Red Roof Inn, responded to this review
February 7, 2013
Dear Jane,

Thank you for choosing Lancaster Red Roof Inn for your recent stay in Lancaster, PA. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority it is very important for us that our guests experiences are shared. It was a pleasure to have you as our guest.

We would like to take this opportunity to thank you for your collaboration once again and we hope to see you again soon at the Lancaster Red Roof Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Comfort at a reasonable price.”
5 of 5 stars Reviewed February 5, 2013 via mobile

We have stayed in differents hotels in Lancaster, Pa in the last year, and this hotel has been the best so far. It is very well located and comfortable at a reasonable price. The room was spacious and very clean, and a plus was the refrigerator, microwave in the room, and a big flat screen tv. When we checked in, staff was very friendly and helpful answering all our questions. If we go back to Lancaster, we will for sure stay in this hotel. I highly recommend it.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask moonywat about Lancaster Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay J, General Manager at Lancaster Red Roof Inn, responded to this review
February 6, 2013
Thank You so much for the positive response. It is reviews as such that keeps the staff and the hotel motivated in working harder each time. We strive hard to constantly keep up with the change. We will embrace this review and share it with others.

Thank you once again for choosing the Lancaster Red Roof Inn for you stay and it will be an honor to serve you in the future.

Yours in Travel,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staten Island, New York
1 review
“Great hotel for the price”
5 of 5 stars Reviewed January 31, 2013

We've stayed at the Lancaster, PA Red Roof Inn several times and it has always been a pleasant experience. The inn is centrally located near all the main attractions in the area and it is easy to get to. It has been recently renovated, and it would be hard to find a better deal in the area. The inn is clean, the staff is friendly, and the price is right. Not only is it pet friendly, but pets are free. You can't beat that. Whether you want to explore Amish country, shop, go to one of the dinner theaters in the area or just relax, Lancaster is a great place to visit. We've been there every season and always find something new to do. The Red Roof Inn is our favorite stay - and we've tried several others.

Room Tip: The front desk clerks are very helpful if you have special requests.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jane P about Lancaster Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hendersonville, North Carolina
2 reviews
“Lancaster Red Roof Inn”
5 of 5 stars Reviewed January 24, 2013

I think that the stay was good overall. I had to deal with rampant workers staying there and smoking and drinking outside and stinking up the outdoor area with smoke, but the Hotel itself was fine! I would stay here again in the future.

Room Tip: Get a room in the back facing the pool if it's in the Winter!
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Eddiebear522 about Lancaster Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lancaster Red Roof Inn

Also Known As:
Lancaster Red Roof Hotel
Lancaster Red Roof Hotel Lancaster
Red Roof Inn Lancaster
Red Roof Inn Lancaster Pa
Address: 2307 Lincoln Highway East, Lancaster, PA 17602
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Lancaster
#13 Business Hotels in Lancaster
#14 Family Hotels in Lancaster
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Red Roof Inn of Lancaster is a gem in the heart of Lancaster County’s Dutch Country. The hotel is made up of 95 spacious and elegantly appointed rooms. The recently updated property also features handicap accessible rooms, deluxe rooms and Jacuzzi suites. Location, location, location is the best way to describe the setting of this property. Red Roof Inn of Lancaster is ideally situated amongst the greatest Lancaster County theatres, attractions, eateries and shopping centers. All of this is fun and folly is literally footsteps or few moments drive away. With all of these things at your fingertips it is amazing to find the peace and serenity available on the property. A newly built deck overlooking an adjacent working farm is a pleasure on warm nights. A seasonal pool, ample on-site parking, season outdoor bar and many other wonderful amenities make this hotel, "The Right Hotel in the Right Location for the Right Price!" ... more   less 
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