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Lancaster Red Roof Inn: Traveler Reviews

2.0 of 5
2307 Lincoln Highway East, Lancaster, PA 17602
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Lancaster Red Roof Inn
Ranked #15 of 37 hotels in Lancaster
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310 reviews from our community

Traveler rating
    112
    96
    42
    20
    40
See reviews for
Families
107
 
Couples
103
 
Solo
11
 
Business
21
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Rio de Janeiro, RJ
Top Contributor
59 reviews 59 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
“Not much...”
3 of 5 stars Reviewed December 10, 2012

Regular, clean and close to everywhere in the Outlets area. The pool was closed cause the season was over, but the heat was not, the kids didn't like it at all. Breakfast area was a little too crowded at all times ins the weekend, but with a good selection.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinsburg, WV
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
“My 2nd stay and still not impressed.”
3 of 5 stars Reviewed December 7, 2012

Due to a poor stay in Feb 2012, I was in contact with Management and agreed to give them another chance. Check in was fine, no problems. The room, aside from the bathroom, was great. Nice bed, big TV, fridge, microwave and a safe. (If you don't use the safe, ask that they remove that charge from your bill, $1.50/night.) However, the bathroom was just poorly renovated and a little dirty. There was dry urine on the top and bottom of the toilet seat when we first got there; took one of the hand towels and cleaned it myself. The chaullking around the shower and tub was either moldy, cracking or both. The tub itself was cracked and peeling in different spots. If more time and money were put into the bathroom, I would have no complaints, but I would think that if someone was giving you a second chance, you would want everything cleaned and in order and is wasn't.
Regular rates are $95 and I don't think this hotel is worth that. I received a discounted rate for giving them another chance, but I don't think I'll be back. To end on a good note, the location is great and the breakfast was pretty good.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean View, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not pleased”
1 of 5 stars Reviewed December 7, 2012

One of the worst hotels I have ever stayed at. The rooms were not clean; the linens and towels were threadbare; the spreads were dirty -- etc. etc. The "continental breakfast" was a joke. I would never stay there again; too many nice hotels in this area.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rupa G, General Manager at Lancaster Red Roof Inn, responded to this review
December 17, 2012
Dear BHomer,

I am saddened to hear your stay at the Lancaster Red Roof Inn feel short of your standards. Our staff at the hotel tried their utmost to better serve our guests and to meet their needs. I apologize for not having a large breakfast that you/your family had expected; however our breakfast is considered to be over the top in variety according to Red Roof Inn Corporate standards as they do not offer such a breakfast. We will definitely take your feedback constructively and make the necessary changes in order to better serve all of our guests. We deeply hope you consider to stay with us again and give us another opportunity to serve you.

Yours in Travel,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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30 helpful votes 30 helpful votes
“Very pleased”
4 of 5 stars Reviewed December 6, 2012 via mobile

I choose the Red Roof Inn for two reasons. It was cheap and it took pets. I was pleasantly surprised how nice it was. The rooms were clean and it is right in the middle if the Lancaster "strip." The continental breakfast was nothing special, but I wasn't expecting much to begin with. The only confusing part was the funky two sided elevator, but that was no big deal. It is really a nice place for a nice price and I would recommend it to anyone looking for clean no frills establishment.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New City, New York
1 review
1 helpful vote 1 helpful vote
“Mr Toad”
5 of 5 stars Reviewed November 21, 2012

Conveniently located for biking the back roads of Lancaster County and still within walking distance to great shopping. Hotel is clean, comfortable and serves a very nice breakfast. Best of all the motel is dog friendly, a must for vacationing with our pups.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Lancaster Red Roof Inn

Also Known As:
Lancaster Red Roof Hotel
Lancaster Red Roof Hotel Lancaster
Red Roof Inn Lancaster
Red Roof Inn Lancaster Pa
Address: 2307 Lincoln Highway East, Lancaster, PA 17602
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Lancaster
#13 Business Hotels in Lancaster
#14 Family Hotels in Lancaster
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Red Roof Inn of Lancaster is a gem in the heart of Lancaster County’s Dutch Country. The hotel is made up of 95 spacious and elegantly appointed rooms. The recently updated property also features handicap accessible rooms, deluxe rooms and Jacuzzi suites. Location, location, location is the best way to describe the setting of this property. Red Roof Inn of Lancaster is ideally situated amongst the greatest Lancaster County theatres, attractions, eateries and shopping centers. All of this is fun and folly is literally footsteps or few moments drive away. With all of these things at your fingertips it is amazing to find the peace and serenity available on the property. A newly built deck overlooking an adjacent working farm is a pleasure on warm nights. A seasonal pool, ample on-site parking, season outdoor bar and many other wonderful amenities make this hotel, "The Right Hotel in the Right Location for the Right Price!" ... more   less 
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