I stayed here in October 2012. Typical Red Roof Inn, until I woke up the next morning and opened the bathroom door. The smell was terrible. I looked in the bath tub and there was sewage in the tub. I got dressed quickly and checked out. I went to the front desk told the clerk what had happened, and even showed him the picture on my phone of the sewage in my tub. He said he could only give me 20% off my room, only the manager could do more, but he would tell the manager who would call me. Surprise, that never happened. I will never go back.

When we opened the door to our room we immediately shut it because it reeked of cigarette smoke (this was a non-smoking hotel). The man at the desk moved us to a different room. It took him about twenty minutes to figure out how to do that while my 3 children were getting very tired and antsy. He was very unprofessional and complained about the amount of hours he works the whole time. When we got to the second room it also smelled liked cigarette smoke. But at that point it was 8:30pm and the children needed to go to bed. We brought our things in and began getting settled. We immediately noticed that there was a thick layer of dust on the refrigerator, bed headboards, and TV cabinet. On the top of the refrigerator was also a ring in the dust that looked like it was from a glass. There were two open safety pins on the floor of the closet as well as a toenail. There were cigarette burns in the comforter. If we didn't have the kids with us my husband and I would've left at that point. I would've rather slept in the car. The floor was dirty, there were hairs in the tub, the tub was cracked and peeling. We wouldn't even let our kids walk around on the floor without socks or shoes on. I will never stay in a Red Roof Inn again. I mentioned some of our concerns when we checked out and was told the manager would call me the next day. I have not received a call.

I travel a few times a year to the Lancaster Area. I started to stay at the Red Roof Inn a few years back. I had no real issues until last October 2011. That horrible stay included needing to have my rooms switched once, the second room the remote didnt work, the phone was not working, the door would not close right and the air conditioner was "cracked". Upon check out the front desk person, refunded some money as he knew of the room I was in and the issues with it. I didnt return to this hotel for the next couple of stays in beginning of 2012. I returned back to the Red Roof Inn after traveling from the South back home to NY. The room I was given was horrible - the bathroom wasnt clean, there were cobwebs on my bed and for some reason the room we were in had a smaller television then the other rooms... On a good note, the cleaning people were really nice. Would I recommend this faclity ...no ..... For all my travels next year I will be choosing another hotel chain...

Close to all area shopping, attractions and restaurants! We love the location. We watched an Amish man bail hay in the field behind the Inn. The Inn is very clean and they have many amenities. We walked next door toTexas Roadhouse and enjoyed a great steak dinner. We will definitely stay at Red Roof again.