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Lancaster Red Roof Inn: Traveler Reviews

2.0 of 5
2307 Lincoln Highway East, Lancaster, PA 17602
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Lancaster Red Roof Inn
Ranked #15 of 37 hotels in Lancaster
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314 reviews from our community

Traveler rating
    114
    96
    42
    21
    41
See reviews for
Families
108
 
Couples
104
 
Solo
11
 
Business
23
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Bay Shore, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not Sure What To Think”
3 of 5 stars Reviewed October 19, 2012

I travel a few times a year to the Lancaster Area. I started to stay at the Red Roof Inn a few years back. I had no real issues until last October 2011. That horrible stay included needing to have my rooms switched once, the second room the remote didnt work, the phone was not working, the door would not close right and the air conditioner was "cracked". Upon check out the front desk person, refunded some money as he knew of the room I was in and the issues with it. I didnt return to this hotel for the next couple of stays in beginning of 2012. I returned back to the Red Roof Inn after traveling from the South back home to NY. The room I was given was horrible - the bathroom wasnt clean, there were cobwebs on my bed and for some reason the room we were in had a smaller television then the other rooms... On a good note, the cleaning people were really nice. Would I recommend this faclity ...no ..... For all my travels next year I will be choosing another hotel chain...

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Sage6502 about Lancaster Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave G, General Manager at Lancaster Red Roof Inn, responded to this review
October 23, 2012
Dear Sage6502,

I'm very saddened to hear that we have misrepresented ourselves and you did not enjoy our stay. We strive very hard to provide the...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Egg Harbor City, New Jersey
2 reviews
2 helpful votes 2 helpful votes
“Love Red roof Inn”
5 of 5 stars Reviewed October 16, 2012

Close to all area shopping, attractions and restaurants! We love the location. We watched an Amish man bail hay in the field behind the Inn. The Inn is very clean and they have many amenities. We walked next door toTexas Roadhouse and enjoyed a great steak dinner. We will definitely stay at Red Roof again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Furdan57 about Lancaster Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morpeth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“location,location”
4 of 5 stars Reviewed October 12, 2012

this hotel is classed as a budget hotel but believe me we have stopped in four star accommodation that does not come near this gem ,
Great location,clean room, decent breakfast and helpful staff, good restaraunts just a few steps away,parking free,shopping mall just over the road ,also hotel handy for all area attractions

Room Tip: choose a room at rear of hotel away from main highway
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
See 2 more reviews by metroman60 for Lancaster
Ask metroman60 about Lancaster Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
“Great location and clean rooms”
5 of 5 stars Reviewed October 9, 2012

This was much better than expected and the room was very clean. There was a mini fridge and a microwave in the room and continental breakfast in the lobby in the morning. Check in and check out was quick and easy. It's located very close to the malls, Dutch Wonderland, and restaurants. The road to get in and exit is quite busy, but you can cut through neighboring parking lots to get to a traffic light to make turning left easier.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask kimka68 about Lancaster Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sewell, New Jersey
Senior Contributor
40 reviews 40 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Centrally located; clean; but....”
4 of 5 stars Reviewed October 6, 2012

We booked this place on hotel.com for a decent price. Rooms come with a small refrigerator, a coffee pot which makes one cup of coffee at a time (coffee packets) and a microwave; in room coffee tasted terrible. Coffee available in the breakfast was so much better! Breakfast served every day; biscuits & sausage gravy; waffles; pancakes; fresh fruit; coffee (regular & decaf); juices; bread; small muffins; cold cereal and oatmeal. The front desk person informed me that eggs and other items are offered on weekends; our stay was during the week. The only glitch during our stay which repeated itself for 3 of our 4 night stay was: the first night we didn't have bath soap; The bathroom vanity comes with 2 sinks and the attendant left only 2 very small bars of soap (one of which we used in the tub area). The tub sported grab bars which made us feel very secure in the tub. The second night we had no towels and no coffee packets ; we went to the front desk to obtain towels and packets. On the third morning, I s\poke to the front desk attendant about the room attendant. The third night we had an abundance of everything; the fourth night when we returned to our room, the attendant had taken the used towels (which he/she only did if I piled them up next to the tv armoire) but not supplied clean hand towels. I spoke again to the front desk attendant who apologized profusely. I think we would return here even with the missing items problem; but, our stay would be much nicer if we didn't have to always ask at the front desk for missing items we were supposed to have.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
See 2 more reviews by gmomt for Lancaster
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Additional Information about Lancaster Red Roof Inn

Also Known As:
Lancaster Red Roof Hotel
Lancaster Red Roof Hotel Lancaster
Red Roof Inn Lancaster
Red Roof Inn Lancaster Pa
Address: 2307 Lincoln Highway East, Lancaster, PA 17602
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Lancaster
#13 Business Hotels in Lancaster
#14 Family Hotels in Lancaster
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Red Roof Inn of Lancaster is a gem in the heart of Lancaster County’s Dutch Country. The hotel is made up of 95 spacious and elegantly appointed rooms. The recently updated property also features handicap accessible rooms, deluxe rooms and Jacuzzi suites. Location, location, location is the best way to describe the setting of this property. Red Roof Inn of Lancaster is ideally situated amongst the greatest Lancaster County theatres, attractions, eateries and shopping centers. All of this is fun and folly is literally footsteps or few moments drive away. With all of these things at your fingertips it is amazing to find the peace and serenity available on the property. A newly built deck overlooking an adjacent working farm is a pleasure on warm nights. A seasonal pool, ample on-site parking, season outdoor bar and many other wonderful amenities make this hotel, "The Right Hotel in the Right Location for the Right Price!" ... more   less 
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