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“dance competition” 4 of 5 stars
Review of DoubleTree Resort by Hilton Hotel Lancaster

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DoubleTree Resort by Hilton Hotel Lancaster
3.5 of 5 Hotel   |   2400 Willow Street Pike, Lancaster, PA 17602   |  
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Ranked #9 of 38 Hotels in Lancaster
Lanham, United States
1 review
“dance competition”
4 of 5 stars Reviewed April 10, 2014

the overnight accommodation experience at the double tree while attending my daughter's dance competition in lancaster was excellent! i enjoyed the warm chocolate chip cookie and the sleeping accommodations were wonderful.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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918 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Lancaster, Pennsylvania, United States
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 10, 2014

We love the pool here and have alwasy taken a noght away to let the kids swim. Nice check in with a cookie, but the rooms on the floor of the pool are just okay. I would say they are clean, but nothing fancy fro the $$$ you are spending. The rooms are clearly used because the carpet is trashed. PS put the "do not disturb sign up, becase we were awoke Sunday at 8:25 AM by a room steward asking if it was okay to clean the room! I was reall shocked.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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gaithersburg
1 review
3 of 5 stars Reviewed April 10, 2014

The elevators, when the worked, were excessively slow. The maid service the first morning was excellent, the second morning it was only ok. Since my roommate arrived before me, I never got my cookie. & The front desk was only helpful when I was paying for my stay at the end. Steve, Brain, & DJ were helpful & welcoming.

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, United States
1 review
4 of 5 stars Reviewed April 10, 2014

The hotel itself was great. Clean and the room was excellent! Only complaint about the room I have is that the a/c was way too noisy. It woke us up every time it kicked on. All of the people who attended to us from the registration desk to the people who waited on us were wonderful. Friendly, kind and courteous. The food left a lot to be desired. They need to have better quality food. It would be better if they offered just a few quality dishes and limited the menu. There was no flavor and it was heavy with gravy. We had dinner and breakfast there. My husband had for dinner cioppino...presentation was great but there was no flavor. I had the chicken which was smothered in a heavy gravy. The next morning we had basic fried eggs & bacon. The bacon was not quality bacon and the eggs were fried in oil. It did not taste good. If you make these simple improvements...it will be perfect place to stay. Also the bed was too firm. Thanks for listening.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmyra, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 9, 2014

We stayed here recently when visiting Lancaster, PA and the hotel was excellent. Clean rooms, courteous staff, excellent pool. The kids really enjoyed the water slide. Overall I would definitely go back. The restaurant was also very good.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehouse Station, New Jersey
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2014

I was there on business and decided to stay an extra day with my fiance. The rooms were clean and spacious and the staff was very friendly. We ate at the restaurant also and they had a they had a good good choice variety of entrees and appetizers. Definitely have the shrimp appetizer as it was very good. The location is off the beaten path and there's a golf course behind the hotel. In nicer weather outside and its always a pleasant experience. As a frequent Hilton member I get breakfast included and they have a great assortment of buffet items as well as cooked to order breakfast in the morning. I would highly recommend this hotel if you're staying in the Lancaster area.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glenshaw, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2014

Although this resort is a bit off the main road, Route 30, it is very much worth the extra few miles travel. The resort is very well appointed, with a nice exercise room and 2 indoor pools one for adults, and one for younger kids. The room was very nicely furnished with lots of storage, a fridge, and a dressing table area outside the bathroom. Also available are large and small meeting rooms, and a restaurant.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Official Description (provided by the hotel):
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 
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Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster

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