Prime location to be in the middle of the area's diverse attractions: Sight and Sound Theaters, outlet stores, and the Amish communities. We chose it because it is a newer hotel so we thought it would be less worn out than the other options and because it had good reviews on this website. That was true, the furniture and bedding and decor were in great condition but could be cleaner. There were significant stains on the bed skirting and the comforter had enough stains to make us uncomfortable and question if it was freshly washed before our stay. The bathroom seemed to get a hit and miss cleaning as the floor was never completely rid of hair or debris that was there upon our arrival.It was obvious that one individual in housekeeping didn't have her mind on her job as we saw her several times throughout our stay hiding in corners chatting happily away on her cell phone while her coworkers were cleaning the rooms. The air conditioner would blast until we were frozen and then shut off and not kick on again until we were uncomfortably warm. We could never regulate it to do otherwise. However, the most disappointing aspect was the continental breakfast as the self service breakfast bar would be trashed no matter how early we got down there so we never took advantage of it because it was kept deplorable and that may be too kind a word to describe it. The hotel staff never intermittently cleaned it, food product was smeared and dumped everywhere, the utensils were caked with residue from prior use and it was quite an unappealing scene. Surprisingly enough, the front desk staff were all friendly and courteous but I just have to wonder what they're doing to allow such a mess which is located right in front of them. It's a shame such a new hotel is being run in such an insubordinate fashion if it keeps up like this it will soon become seedy.
- Also Known As:
- Wingate By Wyndham Lancaster / Pa Dutch Country Hotel Lancaster
- Wingate By Wyndham Lancaster / Pa Dutch Country Hotel
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