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“We will never stay here again” 2 of 5 stars
Review of Ramada Lancaster

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Ramada Lancaster
2.0 of 5 Resort   |   2250 Lincoln Hwy East, Lancaster, PA 17602 (Formerly Magnuson Hotel Lancaster)   |  
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Ranked #32 of 38 Hotels in Lancaster
Upper Darby
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“We will never stay here again”
2 of 5 stars Reviewed December 10, 2012

Carpet is worn through, sauna is broken, pool pump doesn't work, roof in pool area leaking so badly it is about to collapse. "security" key card entrances are always unlocked. When any of these issue were brought to the attention of the front desk the response was always the same "yeah, we know" It looks like an unkempt third rate hotel. Do not waste your money.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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432 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Buffalo, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 30, 2012

We were only booked to stay 1 night. The hallways and rooms smelled musty. Our room door was missing the bar lock that comes across. The carpet had been cut and patched. Everything seemed very dingy. We didn't have time for the pool or breakfast so I cannot comment as to that but I was leary of what breakfast would have been like. They have luggage carts but you can't use them because the hotel is on different levels and you can't use them on the stairs. The front desk person was rude when we were checking in.
My cousin and I booked these rooms through the internet. He ended up traveling there a day early but couldn't get his room the extra first night so he went to a different hotel. When he tried to cancel the Ramada room the woman told him he couldn't refund his money but because the hotel was completed booked they would sell his room to someone else and make double money! So he went and checked in so they couldn't do that.
They have a nice game room but everything costs money.
We would not stay there again.

Room Tip: Not worth the price.
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunterdon, NJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 10, 2012

We were displaced by Hurricane Sandy. Had to go way out in PA to find a place to stay.
Called instead of booking online cos of lack of power and internet. That was mistake 1. She charged $70/night for a room when the internet site was listing $220 for 4 nights.
The room smelled musty/moldly. We eventually found out why: The heater/AC leaked. After using it all night to keep warm (we were coming from 5 days with no heat or power) the rug was damp about 5 feet out so our feet got wet as we walked around.
The toilet also ran all night.
There was a dead bug on the rug that had not been cleaned by the maids.
The roof clearly leaks as the ceiling tiles near the window were brown. (We were on the top floor.)
That's all bad stuff. Yes, the place definitely needs an upgrade but we could have dealt with that -- including the strange box under the counter outside the bathroom that apparently should have held a small refrigerator (so we didn't even get the fridge everyone else did and we paid a higher rate) -- were it not for the smell and leaking heater/AC.
There are many many hotels along this stretch of highway in Lancaster. If that's where you want to stay, find another one.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Lancaster

Address: 2250 Lincoln Hwy East, Lancaster, PA 17602 (Formerly Magnuson Hotel Lancaster)
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 38 Hotels in Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Lancaster 2*
Number of rooms: 160
Official Description (provided by the hotel):
This hotel is located in the heart of Pennsylvania Dutch Amish Country. The Dutch Wonderland Amusement Park is across the street and the Tanger Outlet Mall is right behind the hotel. The Ramada Hotel Lancaster offers guests an outdoor pool, indoor pool, Complimentary Continental breakfast, Players Club Sports Lounge, Low Places Lounge -Country and Western Dancing-. Also offered is complimentary high-speed wireless Internet access, guest laundry, fax/copy service, complimentary parking with room for large vehicles, three meeting facilities, game room, breakfast room, heated bathroom floors. Guest rooms offer coffee maker, cable TV with extra stations, hairdryer, iron/board, complimentary local calls, air conditioning, alarm clock, and wakeup service. Room service hours available. Sofa beds are available in suites only.Mini fridges are available upon pre arrival at a $10.00 per night charge based upon availability. ... more   less 
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Also Known As:
Ramada Inn Lancaster Hotel Lancaster
Lancaster Quality Inn
Quality Inn Lancaster

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