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“Wedding” 5 of 5 stars
Review of Hilton Garden Inn Lancaster

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Hilton Garden Inn Lancaster
3.0 of 5 Hotel   |   101 Granite Run Drive, Lancaster, PA 17601-6803   |  
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Ranked #10 of 38 Hotels in Lancaster
York, United States
1 review
“Wedding”
5 of 5 stars Reviewed May 29, 2014

The accommadations were great. There were probably 30-40 rooms used for wedding quests and everyone had a great experience. Check-in was quick and easy. The location is great as it is close to a lot of poinbts of interest.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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321 reviews from our community

Traveler rating
    149
    105
    48
    15
    4
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101
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
New York, NY
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

My husband and I stayed overnight one Saturday a few weeks ago. The rennovations were still going on, but our second floor room was brand new, quiet and comfortable. We were offered an outside room that faced the parking lot and road or a higher priced, inside courtyard room. Since we were arriving late and leaving early, we chose the ouside room and were glad we did. Our room was quiet and sheer curtains blocked whatever view we did or did not have. The bed was good quality and very comfortable. The location of the hotel is in an office park with several other hotels (Fairfield Inn and Homewood Suites) situated on a hill off Manheim Pike, off 283. We missed the turn off to Granite Run Drive the first time around and had to double back to reach it. It is about a 10-15 minute drive to downtown Lancaster from the hotel. There is a small table set up by the reception desk with a large container of cold water with fruit slices floating around. I asked the woman at the reception desk if the water was sweetened and she didn't know. That night, in additioned to the fruit slice water, there was a tray with cookie crumbs; we had evidently gotten back too late for the cookies. We had a decent brunch at the hotel the next morning....nothing terrible or wonderful...just fine.

Room Tip: We had an outside room on the second floor and found it to be quiet. Make sure your room has been re...
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  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Garnet Valley, PA, United States
1 review
4 of 5 stars Reviewed May 28, 2014

Hotel staff does an excellent job making their guest feel welcome and comfortable. The rooms are very nice, clean and easily accessible to all amenities. The price is reasonable. The location is almost perfect for my business and travel schedules.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Lancaster, PA, United States
1 review
3 of 5 stars Reviewed May 28, 2014

The room was overpriced given there were renovations underway (dust, plastic sheeting, unfinished drywall, missing room directions signs), and the phone did not work except to click every 10 seconds loudly enough to keep one awake. The staff responded to the phone but did not seem to care that there had been an issue.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Lancaster, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2014

This is a great value hotel with kind staff and quality service. The new renovations have made an inviting, hospitable environment that is great for meetings and relaxation. The Hilton sits right on Granite Run and is only 2 turns and 10 minutes from downtown Lancaster.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Andover, United States
1 review
5 of 5 stars Reviewed May 21, 2014

A beautiful hotel, very comfortable, clean, quiet, delicious dinner and great wait staff. Judy at the front desk is a gem. Michelle and Brigette in the dining room are superb servers. The crab cakes are not to be missed. Grilled salmon and fiesta salad are also beautifully prepared.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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MichelleGehman, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review, May 22, 2014
Thanks for your review! Our team will be happy to know that you enjoyed your stay with us, and we look forward to hosting you again when you visit Lancaster! If I can be of further assistance please do not hesitate to contact me.

Best wishes,

Sarah Osborne
Guest Relations
717-560-0880
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peckville, United States
1 review
4 of 5 stars Reviewed May 21, 2014

Rooms were great ,clean plenty of room . Staff was friendly .Restaurant needs help ! Prepared food was cold & hard . Made to order was good but there was no bacon ,or sausage to go with it prepared . Was put out after we were done with our eggs . Chef's were amatures.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Drive, Lancaster, PA 17601-6803
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Lancaster
#9 Business Hotel in Lancaster
#11 Family Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster

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