Pretty old hotel with the smallest bathroom I have ever seen. The beds are quite worn as mentioned in a previous review. I had booked a King Room but were given a 2 Queen at check-in because they only had a King on the ground-floor ready when I checked in. Don’t like to be on street level when traveling alone so I took the 2 Queen room which turned out good as one of the two beds was a little better than the other and got a little firmer when putting the adjusting controller to the highest level. Still the management should think about replacing the mattresses. Also the coffeemaker in the room fell into pieces when I used it. I was lucky that I didn't spill coffee all over me or the carpet.
Very strange layout so be prepared to walk around a bit if you want to use the one and only elevator. There are a couple of stairways with corresponding exits to the parking lot though so I used them when I didn't have to carry my luggage. Nice patio which I couldn't use because of the not so nice weather. I understand the rooms with "a view" are sold for a higher rate. I would not pay 10 bucks extra for that.
The staff at the front-desk and at breakfast was really accommodating and friendly but I wouldn't stay here again before the rooms were renovated.
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- Also Known As:
- Hilton Garden Inn Lancaster Hotel Lancaster
- Lancaster Hilton Garden Inn
- Hilton Lancaster