We stayed here when I ran the Garden Spot Village Half Marathon. Not only did I get the special Garden Spot Village rate, but when I checked in, Claire was extremely accommodating and even upgraded me to a two-bedroom suite. The room was great, well appointed, clean and very comfortable and the grounds are beautiful for adults and greatly entertaining for children.
I requested a late checkout so I could come back to the room and shower after the run. When I returned, the room had already been cleaned. We called to let the front desk folks know that I had showered in the room so they wouldn't think it was guest-ready. They were so nice about it, thanking us for helping them avoid an oversight.
I had occasion to deal with Claire, Melissa and Caleb during my interactions with the hotel and they just could not have been nicer. The late check-out made it possible for me to feel fresh and comfortable combing the attractions, eateries and antique shops in the area with my family for the rest of the afternoon. The warm reception and over-the-top great attitude made us feel great about the whole trip. We liked Lancaster County already for its beautiful and beneficial charity races. This fantastic experience made us even more likely to run Amish Country in the future.