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“Baby Shower” 5 of 5 stars
Review of BEST WESTERN PREMIER Eden Resort & Suites

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BEST WESTERN PREMIER Eden Resort & Suites
4.0 of 5 Hotel   |   222 Eden Road, Lancaster, PA 17601   |  
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Ranked #1 of 38 hotels in Lancaster
Hilton Head, South Carolina
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Baby Shower”
5 of 5 stars Reviewed May 3, 2013

The Eden Resort does not only have a great Sunday Brunch but their events department will do a great job for a wedding reception or a baby shower. We had our daughters wedding reception at the Eden and now several years later we had a surprise baby shower there as well. Both events were done 1st class and within our budget. The baby shower in April of 2013 was set up very nicely, and Sarah who was assigned to our event did a supper job & was very professional. On arrival she came introduced herself, & said to let her know of anything she could do for us during the shower. also thank you to Cindi for making all the arrangements as well. We will be back.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, May 5, 2013
Dear Valued Guest,

Thank you for sharing your special occasions with us! Our Eden Resort team was truly honored to host your "Wedding Gala", and now a "Baby Shower"! On behalf of all the Eden associates congratulations and best wishes to you and your family.

Thank you for recognizing Cindi and Sarah, I will certainly commend them for their caring service, and genuine hospitality.

Thank you for being part of our extended Eden Family, and we look forward to hearing all about the special blessing about become part of you wonderful family!

Sincerely,

Mark Clossey, GM
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (465)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Stowe, PA
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 2, 2013

We recently stayed at the Eden Resorts in Lancaster at a conference. We have a fantasic stay. Rooms were clean , Staff was attentive and extremely friendly. I wanted to do a bus trip to the outlets, but it was just myself and another guest. The staff gladly brought around their limo and drove us down and then picked us up again from the outlets. Very accomodating. They have a nice pool & work out area also. We will definietly be back to stay here!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, May 3, 2013
Dear Valued Guest,

Thank you very much for such wonderful comments regarding our "Team Members"! We love hearing how specific Associates made such an impact during your stay! I am glad you had a successful Conference and were able to utilize our shuttle and do some shopping at the Outlets.

Thank you most of all for being our guest, and I am delighted you - "will definitely come back because of your experience at the Eden Resort"!

Best Wishes and safe travels.

Mark Clossey, GM
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Round Hill, Virginia
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 1, 2013 via mobile

Great rooms. Great value. Convenient to Rt 30. Very comfortable bed and lay out of room is very good. Didn't have enough time to enjoy all amenities but we did enjoy very timely room service and and a few of the services they offer. Will definitely stay again.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, May 2, 2013
Dear Valued Guest,

Thank you so much for sharing your comments regarding your recent stay at the Best Western Premier Eden Resort and Suites . We are so happy to read you had an amazing time during your stay.

We hope to host you as our guest again soon! We trust on your next visit that you will have more time to enjoy all of the Eden Resort amenities. Best wishes and safe travels to you and your family.

Sincerely,

Mark Clossey, GM
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Kure Beach, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 1, 2013

I can't say enough about this resort. My daughter an I were recently traveling with a 6 week old baby, landed in Lancaster with no reservations, and by the Grace of God, landed here. What a wonderful facility and wonderful great staff. Everyone was so helpful, rooms were great, price was right, and the chocolates were divine!! I highly recommend this hotel, and will most definetly reserve a room next time I'm in the area. My only regret was that we couldn't stay longer.....

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, May 2, 2013
Dear Valued Guest,

I was happy to read you found the Eden Resort by chance. We are honored you enjoyed your stay and were impacted by the genuine service and wonderful amenities the Eden has to offer. The chocolates you complimented on and received at check-in are locally made in Lititz Pennsylvania, by Wilbur Chocolates. They hold back on some calories but add a lot of love in making this special treat just for our guests.

We are lucky you and your family happened upon us, and now are part of our Eden Family. We hope you had a safe trip home to North Carolina, and you will choose to stay with us again when visiting Lancaster County.

Best Wishes,

Mark Clossey, GM
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Millerstown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2013

My wife and my two kids (11 daughter, 8 son) went for a weekend getaway.

She was EXTREMELY pleased with the level of service she received. She told me when she got to the hotel she was early. The staff made sure she got an early checked and gave her a room with convenient access to the pool area. (That was above and beyond), then on the way to the room they ran into some of the cleaning staff. My son is trying to learn Spanish and the staff was speaking Spanish. He stopped to listen to them and asked to talk to him for a little bit which they gladly did. My wife said he was grinning from ear to ear.

She ordered room service in the room and said the food was good and again the staff was extremely friendly.

You are running a fine business and I wish you continued success. We will be back!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, May 1, 2013
Dear Valued Guest,

I was delighted to read you and your family thoroughly enjoyed the Eden Resort! It was wonderful to read that many "Eden Associates" made such an impact during your stay. It is our hospitality commitment to exceed your expectations and provide a memorable experience. Good luck with your son's Spanish lessons.

Best wishes and safe travels.

Mark Clossey, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lehighton, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2013

Our stay at the Eden Resort was fabulous. My friends and I go for a long weekend in Lancaster every April. I think this was our 5th year staying here. We would have booked for next year right away but I was told I had to wait till the 2nd week of May to call. We have never had any issues or trouble when we stayed there. We all look forward to our yearly trip and our stay at this hotel. Although we have no children with us it is a great family hotel. The outdoor pool looks fabulous. Our group has talked about changing the weekend we go just so we could use the outdoor pool and facilities.

Room Tip: We stay in the queen suite. It has 3 queen beds and a sleep sofa. Only one person can sleep on the s...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, May 2, 2013
Dear Valued Guests,

Congratulations, five years in row! We are touched by your loyalty and thank you for choosing to stay with us year after year. If I may assist your stay in any way, please call me at 717-560-8415 or ask for any of the Eden Managers On Duty.

Thank you most of all for being our guest and we look forward to hosting you again next April. Best wishes and safe travels.

Best Regards,

Mark Clossey, GM
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Baltimore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 30, 2013

Excellent service and accommodations. My husband and I go every year on our anniversary. This trip we were in a very nice room with small vanity outside of the bathroom which is very nice to have, very close to the pool, vending and had the location close to the outside entrance which was really great. The rooms are clean and well-maintained by the hotel. The hotel itself is in a very good location just outside of the Lincoln Highway traffic.

We ate at Arthur's for the breakfast buffet one morning which is highly recommended. They have a very nice selection and the restaurant is decorated very cozy and elegant.

All in all, great trip, great place. Thanks Eden and Staff. You deserve high praise.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, May 1, 2013
Dear Valued Guest,

On behalf of all the Best Western Premier Eden Resort and Suites associates, thank you for celebrating your special Anniversary weekend with us! We are ecstatic you enjoyed your stay. We wish you a belated "Happy Anniversary" and best wishes to you and your husband.

We look forward to seeing you again next year to celebrate your annual return and special occasion.

Best Regards,

Mark Clossey,GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PREMIER Eden Resort & Suites

Address: 222 Eden Road, Lancaster, PA 17601
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lancaster
#1 Business Hotel in Lancaster
#1 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Eden Resort & Suites 4*
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Eden Resort & Suites is 301 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
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Also Known As:
Best Western Premier Eden Hotel Lancaster
Best Western Premier Eden Resort And Suites
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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