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“Wonderful Hotel!” 5 of 5 stars
Review of BEST WESTERN PREMIER Eden Resort & Suites

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BEST WESTERN PREMIER Eden Resort & Suites
4.0 of 5 Hotel   |   222 Eden Road, Lancaster, PA 17601   |  
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Ranked #1 of 38 hotels in Lancaster
Maryland
Top Contributor
94 reviews 94 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
“Wonderful Hotel!”
5 of 5 stars Reviewed November 18, 2012

I recently had the opportunity to stay at the Eden in Lancaster for one night for business. I couldn't believe how nice it was. Very attractive hotel! I had a great experience, and would not hesitate to stay there again. My room was a king suite which included a sofa, desk, refrigerator, microwave, safe, computer printer and a nice TV. The bed was very comfortable. The bath had a wonderful shower, with a rainfall option, a handheld mirror, a hairdryer, and the towels were nice. Overall, the room was very well appointed. You could request a hypoallergenic, buckwheat or down pillow, and the remote was a "clean remote" which I have never seen. The toiletries were from Bath and Body Works. The staff was very nice, and accommodating. The food served at the business lunches and reception was very good. I also had the opportunity to try the breakfast buffet at the restaurant which was very nice, and a good value. Although I didn't have a chance to use the indoor pool, it appeared to be very clean. There was plenty of parking.

Room Tip: Ask for a king suite if it will suit your needs. It is very nice.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (479)
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English first
Long Island, NY
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 18, 2012

We just returned from a one night stay, my husband, two sons and I. Generally the hotel is spotlessly clean. It was running at full capacity, several groups attending a soccer tournament. There was also a wedding. Parking was hard to come by but we managed:) We stayed in a 2 room king suite. Everything you could possibly need was contained in the room. The pull out couch was too small for my sons to share so a quick phone call later an inflatable bed was brought and set up. My son found it extremely comfortable.
If I was to have one small gripe it would be the way the bed was set up in the bedroom. The room is a good size but the bed, for some reason, is pushed up almost against the wall on one side, so that whomever is sleeping on that side either has to climb on the bed or squeeze between it and the wall. It's totally unnecessary.

Like I said, a small gripe. The overall impression was wonderful and I would find an excuse to visit Lancaster again, just to stay here.

One last thing. We arrived in Lancaster early in the morning and stopped by the hotel just to see what was the earliest we could check in. Although they had been at full capacity the night before, also, we got a call at 12.15 to say our room was ready. Just another impressive feature of this hotel:)

Room Tip: We were in room 335 which overlooks the outdoor pool. In summer time this would be perfect.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United, Pennsylvania
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
Reviews in 20 cities Reviews in 20 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 18, 2012

We stayed in Nov. 2012. We live less than an hour away, but when we stay at the Eden we feel so far away and relaxed.
This is the best hotel in the area. Everything you could want and more. We had a 2 room king suite. Spotless clean as is awalys the case. The indoor pool, hot tub area. was clean and the heated pool was a perfect temp. We did not eat at the Eden this time, however we have in the past and the food is awesome. Something for everyone.
Looking forward to our next get away at the Eden. True Gem!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, November 28, 2012
Dear Valued Guest,

Thank you for the 5-Star review. The nicest compliment we can recieve is your decision to stay with us again, thank you for being our guest and we value you business as a loyal customer.

We look forward to your next visit to Lancaster County, Pennsylvania. Happy holidays to you and your family.

Best Wishes,

Mark Clossey, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 16, 2012

This isn't your typical Best Western. The staff, facilities, and accomodations are truly first class. The rooms are spacious and well maintained. The lobby, restaurants, and lounge are very well appointed and attractive. All staff members, from front desk to maintenance persons passed in the hallway were very courteous. The outdoor facilities were closed for the season, but looked like they would provide great fun for families with kids of all ages. And it's centrally located to many Lancaster attractions. Whether for business or pleasure, this place doesn't disappoint!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, November 18, 2012
Dear Valued Guest,

Thank you for the 5 Star review, it is our honor and pleasure to exceed your expectations in quality and service.

Thank you for making the choice and deciding to stay with us. We look forward to your next visit and we wish you and your family a "safe and happy Thanksgiving".

Sincerely,
Mark Clossey,GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania, United States
1 review
5 of 5 stars Reviewed November 15, 2012

The Eden Resort is only about five miles from our home, so I always recommend it to out-of-town guests. This past weekend, however, we booked the Eden for our daughter and three girlfriends for an exquisite Friday/Saturday getaway. In their beautifully appointed suite, the girls enjoyed chair massages, followed by professional hair-styling as they prepared for dinner in Arthur's Restaurant - the Eden's Prime Rib Buffet. The gorgeous girls met their dates in the hotel lobby where delightful single and couple portraits were set against the elegant surroundings. The "Boardroom" is a private room within the restaurant and afforded the party a very special, quiet and romantic spot to make memories. As always, Arthur's culinary expertise is surpassed only by the quality waitstaff. The next morning, every one of the girls commented on the comfy the beds (pillows everywhere!). This superb event was only possible at the Eden Resort. Our compliments to the hotel management!

Room Tip: All of the rooms are beautiful!
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virgnia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 15, 2012

Wow! I read the good reviews but still couldn't believe this was a Best Western! We stayed in a Villa and it was really nice!! Fireplace, seperate bedroom w/ bunk beds for the kids, extremely clean! There is so much to do at this resort, we didn't have time, but there is mini golf, bocce ball courts, pool tables and so much more. Nice location, close to Dutch Wonderland and the Amish community.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2012 via mobile

If your staying for a few nights in Lancaster with kids, plunk down a few extra bucks to stay here. The resort will be as much part of the fun on your trip as the rest of your trip. Pool, food options, outdoor games, easy internet access, sapcious rooms, accomadating staff, pretty much everything you need for a family trip.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Eden Resort & Suites

Address: 222 Eden Road, Lancaster, PA 17601
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lancaster
#1 Family Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Eden Resort & Suites 4*
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Eden Resort & Suites is 301 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
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Also Known As:
Best Western Premier Eden Hotel Lancaster
Best Western Premier Eden Resort And Suites
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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