We just returned from a one night stay, my husband, two sons and I. Generally the hotel is spotlessly clean. It was running at full capacity, several groups attending a soccer tournament. There was also a wedding. Parking was hard to come by but we managed:) We stayed in a 2 room king suite. Everything you could possibly need was contained in the room. The pull out couch was too small for my sons to share so a quick phone call later an inflatable bed was brought and set up. My son found it extremely comfortable.
If I was to have one small gripe it would be the way the bed was set up in the bedroom. The room is a good size but the bed, for some reason, is pushed up almost against the wall on one side, so that whomever is sleeping on that side either has to climb on the bed or squeeze between it and the wall. It's totally unnecessary.
Like I said, a small gripe. The overall impression was wonderful and I would find an excuse to visit Lancaster again, just to stay here.
One last thing. We arrived in Lancaster early in the morning and stopped by the hotel just to see what was the earliest we could check in. Although they had been at full capacity the night before, also, we got a call at 12.15 to say our room was ready. Just another impressive feature of this hotel:)