We stayed in a two-bedroomed apartment of which they seem to have only six and are in high demand. The rooms are great, comfortable and clean. One of the bathroom walls needed a little work, but nice toiletries etc. Cleaning staff didn't clean very well and didn't replenish the coffee facilities provided, nor the toiletries. No newspaper on the first day either -- when I asked at the front desk the girl shrugged her shoulders at me. The pool is indoors with a open french doors to the outside and is very nice.
Breakfast is great and the sun-downer light meal (with free wine and beer) was a welcome surprise with good food being served.
We were there for four nights and on the last day requested a late checkout (by one hour) and they couldn't give us an answer -- "emm, umm, we're really full, we are expecting a lot of people, emm, ummm, eh...". Then bang on the checkout time they called staying we really needed to leave immediately and were very rude about it. The staff could use some training, but otherwise a good hotel.
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- Also Known As:
- Homewood Suites By Hilton Lancaster Hotel Lancaster
- Homewood Suites Lancaster
- Lancaster Homewood Suites
- Lancaster Hilton