The hotel was extremely clean and the staff friendly. Our hotel room was exactly what the pics showed on the website. We 2 adults 3 children, went for Thanksgiving weekend Fri-Sunday. Our kids loved the pool. The pool was clean and heated. I loved that there was shopping close by. There is a walmart down the road which came in handy. The room was beautiful. Kids slept on the sofa bed very comfortably. The king size bed was very comfortable as well. We had an issue with the shower...it wasn't turning on. I called the front desk and less than 5 minutes someone came up and fixed the problem immeadiately The breakfast was great. There were a lot of choices hot and cold. We have decided to make 2 trips next year to Lancaster and will stay here again.