This is just what you'd expect in a hotel. Friendly staff greeted us and continued to be helpful all weekend long. Make sure you pick up your fresh hot cookies around 7pm every night. The free hot and cold breakfast was served in a beautiful area where all kinds of reading material is offered. Hot coffee is available 24 hours. The rooms were very clean and quiet. I was surprised when we walked in the room, it was larger than the standard room and included a sofa! We are already planning our return with the kids.