My husband, infant son and I stayed here for two nights while my husband was attending a work commitment in town. It is a nice Hampton Inn overall - clean, good service, usual Hampton Inn amenities - though we had a few minor issues. Unfortunately, on our first night, 200+ Mary Kay consultants arrived around 11:30pm. As expected - and, understandably - there was some noise when they checked and moved in. However, the noise in the room next door to us quickly elevated to that of extremely loud. Both my son and I were woken numerous times despite having our traveling sound machine on the loud setting. It was so loud, at first I thought someone was breaking into our room and then perhaps there were some domestic violence issues going on (screaming, throwing things). When I called down to the front desk about an hour later, I was told about the group checking in. I said I completely understood noise checking and moving in, however this was above and beyond. The front desk clerk's response was a bit odd (made comments like, "well it's not wedding guests or children" - ?? I never implied it was - and "but it's 200 MARY KAY consultants" - what?? I don't care if it's Madonna, that level of screaming is just inappropriate). He didn't apologize but did say he would have the hotel security personnel come check it out. I'm not sure if that happened because the screaming continued until 2am at which point my husband got dressed, knocked on their door and asked them to quiet down (which they did, at least enough that we were able to sleep). I tell these details not to talk bad about the ladies next door who were just clearly having a fun time and didn't realize they were bothering others, but to share one, a disappointment in the hotel staff for not more directly addressing the problem (we heard others at breakfast the next morning express similar experience) and two, to let you know the walls are fire doors are thin so expect a good degree of noise to seep through. (I should mention we were on the top floor and towards the end of the hall.) Our second night was much better, though we still heard noise from other rooms.
The other "complaint" I would give is of the breakfast. Of course it is nice they serve a hot breakfast at all, but on the two mornings we were there, it was very poor. The hot offerings were tater tots and some sort of bagel with cheese and bacon that was very frozen food-like. Other foods were fairly unhealthy - sugar cereals, etc. They did have hard boiled eggs (which went quickly) and fruit. Of course, we don't expect everything to be healthy and fresh at a free breakfast, but we have had much, much better at Quality Inns, Residence Inns and even other Hampton Inns. For a nice hotel otherwise, they could do to improve their breakfast quality and selections to make it great overall.
Positives were as I said, nice overall, courteous staff, very clean and truly great coffee that was available all day in the lobby.
I would like to say we would stay here again, but to be honest, the breakfast was a big deal for us. We would probably try a similar level hotel that might have better breakfast quality and offerings.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.