My wife and I had purchased a restaurant.com certificate to use at this restaurant, hoping to get a good deal and try out all the food they had to offer, from appetizer to dessert. From the start, the mozzarella sticks were light on the mozzarella, heavy on the stick. My wife ordered a chicken sandwich and I ordered a burger, and both ended up being mediocre. Come dessert time, we ordered the apple pie. For the price, it was a small piece of pie. The good part was that the server we had was quite courteous, and on top of things. Back to the bad. As if the food didn't leave an "ehh" taste in our mouths, we presented the certificate we purchased mid-April, and were denied. Supposedly, they had ended their relationship April 30th, and had posted a couple places in the restaurant, one being a community board that we supposedly should have read. Now noted, whenever I walk into a restaurant, be sure to look around for any special notices.... Anyway, the owner took the time to sit down with me, only to try and explain how terrible restaurant.com is, and how unethical they are. He did give me a couple drink chips in the end. All I can say to the owner is that you, sir, are the unethical one. I had tried to redeem a certificate I purchased before the relationship ended, one that had no expiration date on it, and had done nothing wrong. In the future, post your important notes right on a door, or even on a table. I've never been so disgusted by customer service of a place.
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