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“Great Service” 4 of 5 stars
Review of HYATT house Philadelphia/King of Prussia

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HYATT house Philadelphia/King of Prussia
3.0 of 5 Hotel   |   240 Mall Blvd, King of Prussia, PA 19406   |  
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Ranked #2 of 16 Hotels in King of Prussia
Certificate of Excellence 2014
GreenLeadersSilver level
Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great Service”
4 of 5 stars Reviewed August 5, 2013

Great for families especially with toddlers twins & 4 year old in tow made great use of in-room kitchen. Requested 2 regular chairs to setup our portable highchairs and they were deliver to our room well within 5 minutes. Great Service!

Room Tip: This is a "green" hotel. Don't forget to use your key to turn on the lights.
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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327 reviews from our community

Traveler rating
    213
    88
    14
    8
    4
See reviews for
120
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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Durham, North Carolina, United States
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 1, 2013 via mobile

What an amazing deal. Such a beautiful, new hotel. The decor is fresh and contemporary. Internet is free and even an iPhone/iPod dock is in each room. Great amenities (pool,spa,workout room, etc). Thank you Hyatt for an impressive facility.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grove City, Ohio
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 28, 2013 via mobile

Everything about this property is excellent. Spacious, clean rooms. Comfortable beds. Near freeway but limited noise. Nice pool. Delicious breakfast with omelette station. Great customer service. This was our second stay. Family friendly but upscale - don't bring noisy kids.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Top Contributor
77 reviews 77 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 28, 2013 via mobile

We stayed here while we were in town for a basketball tournament and had a wonderful time. The hotel seems new - very clean with modern feel. We had issues with a Priceline booking and the staff was very helpful and patient in helping us get the issues resolved. The rooms were very nice and ours had a full kitchen which was a nice surprise. The breakfast was good - better than the average hotel buffet. We had a great experience and I would highly recommend this Hyatt. It seems to be one of the best in the area.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
95 reviews 95 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
163 helpful votes 163 helpful votes
5 of 5 stars Reviewed July 14, 2013

Hyatt needs to use this location as a training ground for all it's hotels. The staff is so well trained and truly enjoy their jobs, The hotel breakfast was really well thought out, The amenities meet the client's needs and location all scream HOSPITALITY! Stay here it's a great place with a great location.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scranton, Pennsylvania
Top Contributor
191 reviews 191 reviews
28 hotel reviews
Reviews in 62 cities Reviews in 62 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 9, 2013

Very well layed out hotel. "Green" lighting system with a "room key" slot that "saves" lights from being left on when you're not in the room. Spacious, modern bath and shower. Spacious kitchen/ living area. Very comfy bed! Ice machines are in a seperate room so you never have the dreaded "room by the ice machine" noise. We were a lttle apprehensive walking down the hallway to our room...we could hear conversations emitting from the doorways of several of the rooms. But, inside the room, we weren't disturbed by noise from the adjoining rooms (we also had a 1 bedroom suite, which may have cut down on the noise). Delicious omlette station offered @ breakfast along with a hot breakfast buffet. Will definitely stay again!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review, July 11, 2013
Thank you for writing about your great experience at HYATT house. We are glad you enjoyed the room as well as amenities offered. We look forward to hosting you again soon!

In hospitality,
Natalie - Director Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meriden, Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2013

Sent the weekend to watch my nephew play lacrosse. The hotel was fantastic. Service was outstanding from the moment we walked it from the front desk, to the bartender to the attendants at the complimeary breakfast.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review, July 11, 2013
It is great to read you had a fantastic experience at our hotel and you found the service outstanding. Thank you for choosing HYATT house and we hope to see you gain.

In hospitality,
Natalie - Director Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Philadelphia/King of Prussia

Address: 240 Mall Blvd, King of Prussia, PA 19406
Phone Number:
Location: United States > Pennsylvania > King of Prussia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in King of Prussia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Philadelphia/King of Prussia 3*
Number of rooms: 147
Official Description (provided by the hotel):
At HYATT house(R) Philadelphia/King of Prussia we want you to feel right at home. We welcome you to our residential-inspired designed suites and keep your everyday routines flowing. You will enjoy thoughtful travel amenities like laundry and grocery service, free Wi-Fi, free Morning Spread With Omelet Bar, and a Workout Room open 24 hours. When you're going to be with us for awhile, we want you to feel like you never left home. We invite you to spread out in our suites with full kitchens and living areas. Mingle with friends or colleagues in The Commons area, take a dip in the indoor pool with whirlpool, or unwind in our beautiful courtyard with patio and firepit. If you want to sample some area activities, our House Host will familiarize you with the neighborhood. Plus, our free shuttle service will take you anywhere within a 5 mile radius. When staying with us long term, you will enjoy the convenience of our 24/7 business center with computer workstations, USB ports, Wi-Fi access, charging station and printers. Our meeting and training facilities include 3,000 square feet of versatile Gathering Rooms with state-of-the-art technology and audiovisual equipment, and four unique breakout rooms for executive training classes, lectures and seminars. ... more   less 
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