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“Comfortable!” 5 of 5 stars
Review of Hilton Garden Inn Kennett Square

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Hilton Garden Inn Kennett Square
3.0 of 5 Hotel   |   815 East Baltimore Pike, Kennett Square, PA 19348   |  
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Ranked #2 of 2 Hotels in Kennett Square
Salisbury, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Comfortable!”
5 of 5 stars Reviewed June 1, 2014

Hotel is clean.We only stayed overnight. Room was fine. Very convenient to Longwood Gardens and Winterthur. We did not eat breakfast there. The three of us thought $9.95 was a little pricey for breakfast. They did have great cookies in lobby when we arrived. There is also two places to eat lunch and dinner right by their parking lot. A good location.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, September 18, 2014
Dear Guest-
We appreciate the posting of your experience while visiting here, and are glad to learn that our location proved convenient while touring Longwood Gardens. We do sell our breakfast here, but always have complimentary 24 hour coffee, and freshly made granola bars are available in the afternoons and evenings. We hope you will visit again!
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278 reviews from our community

Traveler rating
    125
    101
    32
    9
    11
See reviews for
85
82
20
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Portuguese first
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English first
Hershey, Pennsylvania
Top Contributor
176 reviews 176 reviews
23 hotel reviews
Reviews in 60 cities Reviews in 60 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed May 31, 2014

We love Longwood Gardens and the Brandywine River Museum, and enjoy several restaurants in the area. This is the first time at a hotel in Kennet Square as we had been staying in Chadd's Ford before. This hotel is centrally located- too central for me. It did not feel comfortable to us. We never really relaxed. The room seems smaller and the bed was not really comfortable, the view is of busy shopping area and the price is more than the experience for us. The staff was very friendly and helpful and it is very clean and organized. Just not the right place for us. We are staying at another Garden Inn tomorrow in Gettysburg, I hope we have a better experience then.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, September 17, 2014
Dear Guest-
We appreciate your feedback, and were sorry to learn our location was not a good fit for you. We are glad that our staff was able to provide assistance when needed, and hope that your stay in Gettysburg was enjoyable for you.
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Tinton Falls, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

Hotel is clean and conveniently located to Longwood Gardens and Winterthur. We've stay there three times and had an enjoyable stay each time. The package deal for the gardens and breakfast is good. The staff is helpful and pleasant. Lots of free snacks in the lobby too.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, September 17, 2014
Dear Guest-
Thank you for posting your experience while being our guest and visiting Longwood Gardens and Winterthur - two absolutely wonderful attractions close at hand! We are glad your stay was enjoyable and you had time to relax in our lobby. We hope to see you again very soon!
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Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 27, 2014

Stayed one night, room seemed to be clean but VERY dark. Not lighting dark just dark. Tub in bathroom did not drain very well. Not nicest thing while taking a shower. Also the tub itself in need of replacement. I just feel that in a Hilton branded hotel, staff should pay more attention to detail. I did not see that here.

Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, September 17, 2014
Dear Guest-
We appreciate you taking the time to post your experience while a guest here, and were sorry to learn that you were not satisfied with your room. I will be happy to discuss this further with you if you would like to contact me directly at the hotel. Our guests' satisfaction is our number one priority. Thank you again for posting your experience!
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Burke, Virginia, United States
Top Contributor
79 reviews 79 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 22, 2014

Hilton Garden Inn at Kennett Square is a typical roadside American hotel. It's not super fancy. The rooms are comfortable but on the small side. The bed has an adjustable tension knob on it to set how firm you want the mattress. Either it was broken, or it's a gimmick. The mattress got a little bit firmer as the pressure was increased, but still not to my liking. It's sort of a no-frills place. The only amenities are (dinner room service only; a small spa, and 2 complimentary bottles of water). They have a nice breakfast buffet. It's $10 and has quite a selection from prepared scrambled eggs, scrapple, ham, bacon, home fries, self-make waffles, to made-to-order omeletts. The staff is pleasant, but a couple of them (not all) seemed rather distant at the front desk.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, September 17, 2014
Dear Guest-
Thank you for taking the time to post your experience! We are a "limited service" property so we do not offer all amenities that the full service hotels are able to, but do try to offer a very comfortable stay to our guests. We are glad you enjoyed the breakfast and hope we have the opportunity to host you here again!
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Middletown, New York
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 19, 2014

We were booked at this place as part of a large wedding group. This place was hard to find and the roads are confusing. We couldnt see the sign from the road. Bring a GPS if you're not from the area. The hotel was clean and up to date and had good water pressure. The room was a little tight but it worked. The Keurig and microwave in the room was a nice touch and they offered a nice breakfast buffet but it wasn't free. The price seemed reasonable if you're a big breakfast eater. Our biggest complaint was there isn't a safe in the room. We didn't feel comfortable leaving valuables there.

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, September 17, 2014
Dear Guest-
Thank you for posting your experience while spending time here attending a nearby wedding. We are sorry to learn about the issue with the safe as we do offer them free of charge at our Front Desk, but are so pleased that everything else seemed to go well. We hope to see you back here again soon!
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Cary, NC, United States
1 review
5 of 5 stars Reviewed May 16, 2014

Comfortable stay for a reasonable price. Access to amenities of charming Kennett Square and longwood Gardens. Easy access from PHL airport. We also went to a Union soccer game close by. Breakfast is great with an omelet station and great service. newspapers are available with a comfortable lobby with coffee if wife is sleeping in. Rooms are efficient. Keurig dispenser for coffee and tea. Plenty of room and we had an additional sitting room so we could watch separate TV shows. Furniture was comfortable, not excessive. Just the right amount of comfort and efficiency for a reasonable price, we paid under $150/night. Can have people visit you at the hotel either in the lobby or the adjoining room in the suite. Looking forward to our next visit

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane C, Director of Sales at Hilton Garden Inn Kennett Square, responded to this review, September 17, 2014
Dear Guest-
We are glad to hear you were able to enjoy the charming town of Kennett Square with its unique shops and plentiful restaurants, as well as outstanding attractions within close proximity. Our suites do offer extra space for added comfort. Thank you very much for posting your experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Kennett Square

Address: 815 East Baltimore Pike, Kennett Square, PA 19348
Phone Number:
Location: United States > Pennsylvania > Kennett Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Kennett Square
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Kennett Square 3*
Number of rooms: 92
Official Description (provided by the hotel):
Ideally located less than one mile from Longwood Gardens and minutes from other Brandywine Valley Attractions and Wineries, the hotel features 92 guest rooms, with a mix of suites, two large meeting rooms, an indoor pool and whirlpool, on-site breakfast restaurant, fitness center, sundry convenience shop and large lobby. Several restaurants are within walking distance, including an Applebee's in the parking lot. All hotel rooms feature a mini-fridge, microwave and coffee maker, self-adjusting Garden Sleep System bed, complimentary wired and wireless internet access, along with remote printing to the business center. 37" LCD HDTV in all rooms with over 100 channels to choose from. ... more   less 
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Also Known As:
Hilton Garden Inn Kennett Square Hotel Kennett Square
Hilton Kennett Square
Kennett Square Hilton Garden Inn

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