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“Clean and Accomodating!” 4 of 5 stars
Review of Comfort Inn Lebanon Valley/Ft. Indiantown Gap

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Comfort Inn Lebanon Valley/Ft. Indiantown Gap
2.0 of 5 Hotel   |   16 Marsanna Lane, Jonestown, PA 17038 (Formerly Quality Inn Jonestown)   |  
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Ranked #3 of 3 Hotels in Jonestown
Plumsteadville
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Clean and Accomodating!”
4 of 5 stars Reviewed 2 weeks ago

We stayed here in April, and it is very easy to find, just off of 81 (you can see it from 81) and despite the close proximity to the interstate, there were no traffic noises at night when we were going to sleep. Everyone at the front desk was friendly and offered tips on places to eat (we ended up going to a fast food place down the road but only because we had some very picky eaters with us this trip). Next time we will definitely try their suggestion. The location is excellent, close to the town and only a few minutes from Fort Indiantown Gap. The room was very clean, the beds were cozy with 2 different kinds of pillows (soft and firm) and even though we were on the 2nd floor we only rarely heard our upstairs neighbors. The microwave and refrigerator were very clean (fyi: full-size popcorn bags will not pop fully since it is a small microwave, so bring the mini-bags if you plan on having popcorn). The room also had 2 types of coffee (decaf and regular) as well as tea bags with the individual coffee brewer. This was in addition to the free coffee at the front of the hotel. Breakfast the next morning had many options, everything from cereal to muffins to bagels and yogurt (although we arrived promptly at 0630, so I can't speak for later in the day). We will absolutely stay here again!

Room Tip: I would advise staying on the 3rd floor to lessen the noise from other guests if that is a concern f...
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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53 reviews from our community

Traveler rating
    23
    14
    4
    4
    8
See reviews for
22
11
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Maple Hts., Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 18, 2014

Based on other recent reviews we decided to try this Comfort Inn which is not too far from Hershey. Pleasant staff, excellent breakfast room attendant, clean rooms and excellent bedding. Very quiet area and you cannot hear the freeway. A few fast food options very close by. We will definitely return to this location

Room Tip: We were on the third floor away from the elevator - very quiet location
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  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
potsdam
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 16, 2014

Nice location right off off route 81 for easy on and off. Great for traveling. The room was small, but clean and comfortable. The bathroom was modern and spotless but small - so small that it was hard to get the door open and get out! You may not like it if you're a larger person. I liked the set up for room heating. Worked very well and had a fan that could be set to run constantly to provide nice background noise. The bed was comfortable with soft and firm pillows. The breakfast was OK but there wasn't much food available. Could definitely do a better job of restocking items. My main disappointment was the poor Internet service.... Kept dropping my connection. I agree with another reviewer that it's workable for basic email, but it's not workable for YouTube or Netfix. Too bad. The price was great, but I like my iPad, so I won't return for this reason.

Room Tip: Look elsewhere if you want good wifi
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  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn J, Manager at Comfort Inn Lebanon Valley/Ft. Indiantown Gap, responded to this review, December 18, 2014
Dear Guest,

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that the internet service did not work well throughout your stay and did not meet your expectations. Please note that your concerns have been passed on to our IT team.

We do hope you give us another chance as we will definitely improve our services.

Sincerely
Blue Pande
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forest VA
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 16, 2014

We have family nearby and have always struggled to find a good/reasonable place to stay. This is it. We've stayed twice in two weeks and this will be "our place." The rooms are spacius and clean. THe staff is exceptional. Shana was on the desk this trip and she is a star for the chain. She was accomodating and couldn't do enough for us. When I needed help hooking in tothe internet, she gave clear instructions and offered to come to the room and set it up if I needed more help. There is a plethora a fast food in the area but there are also good restaurants-just ask Shayna. Very budget friendly-great value.

Room Tip: No problems-three floors but has elevaor.
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Service
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Comfort Inn J, General Manager at Comfort Inn Lebanon Valley/Ft. Indiantown Gap, responded to this review, December 18, 2014
Dear Guest,

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Shania, know that she made an impact during your stay.

We hope to welcome you back to the hotel soon!

Warmest Regards

Blue Pande
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 27, 2014 via mobile

Prompt reservation, friendly receptionist at check-in, very clean room, excellent breakfast, also a child friendly hotel. Our room heater was having issues, the manager switched our room right away and also offered a coupon for our next visit!! Definitely recommend it to anyone!

  • Stayed November 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn J, General Manager at Comfort Inn Lebanon Valley/Ft. Indiantown Gap, responded to this review, December 18, 2014
Dear Krishma,

Thank you for taking the time to write this review and share your experience. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We greatly appreciate the time you have taken to rate our hotel and we look forward to your next visit.

Warmest Regards,
Blue Pande
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
81 reviews 81 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 12, 2014

I recently stayed at this hotel, the room was spacious, clean and quite. The price was a very fair price. It has easy access to I-81 and I-78. The only drawback, choices of restaurants are limited to only fast food, so I drove a few miles into the closet town to eat at a local restaurant. I will be staying here again when I'm there for business.

Stayed November 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanardsville, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 6, 2014

We needed a room for only one night. We had a funeral in a nearby area, to attend the next day. This hotel proved to be an excellent choice. The bed was very comfortable and the room very accommodating. Being tired from travel and a very busy schedule, we crashed and slept well!

The staff was friendly and helpful. The breakfast was adequate, but not extra special.

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Lebanon Valley/Ft. Indiantown Gap

Address: 16 Marsanna Lane, Jonestown, PA 17038 (Formerly Quality Inn Jonestown)
Phone Number:
Location: United States > Pennsylvania > Jonestown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Jonestown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Lebanon Valley/Ft. Indiantown Gap 2*
Number of rooms: 53
Official Description (provided by the hotel):
We are located off of I-81. We are a member of Corporate Lodging and do accept the Corporate Lodging Card. We are also near Love's Truck Stop. The hotel is located 20 minutes from Hersheypark and we have a variety of restaurants near us including Wendy's,Subway,Harpers Taveran, Pizza Town II, The Legion and Moose's LZ which is a great place with great food and the game is always on! ... more   less 
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Also Known As:
Quality Inn Jonestown
Jonestown Quality Inn

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