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“Great for families” 5 of 5 stars
Review of Mercure Kooindah Waters Central Coast

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Mercure Kooindah Waters Central Coast
4.0 of 5 Resort   |   40 Kooindah Boulevard, Wyong, New South Wales 2259, Australia   |  
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Ranked #1 of 1 Hotels in Wyong
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372 reviews from our community

Traveler rating
    141
    170
    45
    8
    8
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2013

Very transquil setting. Fabulous 2 bedroom and well appointed apartment, complemented by friendly and attentive staff and the cosy Karinyas Restaurant with a nice menu and wine list. Highly recommended for a weekend family getaway with easy access to golf, nearby beaches and lakes.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review, September 4, 2013
Thanks for the review.

It is always nice to recieve such positive feedback. I will be sure to share with the team so we can continue to improve the experience for our guests.

Look forward to welcoming you back in the near future.

Regards

Dan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Top Contributor
81 reviews 81 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 13, 2013

First the positives. Check in was quick and parking easy. The room I was allocated was a self catering unit, it was large, clean and well appointed. And now the negatives. There were 12 in our party and we arrived around 6:30 pm and made our way to the restaurant around 7. Whist the restaurant was only a third full we were told there was a 2 hr wait for dinner. Ok, we will have a bar snack, we were then told there would be a 1 hr wait. How about a bowl of chips? Still a 1 hr wait. Unfortunately no effort what's so ever made by the restaurant staff, who then chose to ignore us. Look this is one bad experience, the place looked nice, we just didn't experience the service.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review, September 4, 2013
Hi Mark,

I appreciate your feedback.

I was disappointed to read that you encountered service issues during your stay. So you are aware we are revisiting how we operate our food and beverage department at the hotel. With the changes we have put in place hopefully these issues will not happen again.

I appreciate your honest response as it assists in focusing on areas that are not meeting our high standards.

I do hope you give us the opportunity to provide you a memorable stay in the future.

Kind regards

Dan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Kooindah Waters Central Coast

Address: 40 Kooindah Boulevard, Wyong, New South Wales 2259, Australia
Phone Number:
Location: Australia > New South Wales > Wyong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Wyong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Kooindah Waters Central Coast 4*
Number of rooms: 83
Official Description (provided by the hotel):
Are you looking for an ideal venue for a business conference? A relaxing weekend getaway but don’t want to travel too far from Sydney or Newcastle? Or trying to find an ideal venue for your wedding? Whether for business, a function, or a private weekend getaway, you can now find all the facilities, ambiance and luxury you need, just 90 minutes north of the Sydney CBD – at Mercure Kooindah Waters Golf and Spa Resort. Stay at Kooindah waters and enjoy…• Be active. Play golf on our Ross Watson-designed, 18-hole championship standard golf course – or try our private gym or tennis courts. • Relax. Visit our endota day spa with luxurious treatment rooms or our indoor 25m lap pool, leisure pool, spa or sauna. • Indulge. Enjoy a meal at our exclusive Karinya’s Restaurant and Wine Bar overlooking the stunning golf course and wetlands. • Explore. Go wine tasting in the Hunter Valley, just a 40 minute drive, or visit the beaches of the Central Coast in under 30 minutes. Nearby Tuggerah Lake also offers serene picnic spots and a plethora of water sports with kayaks and bicycles for hire. Local National Parks boast a multitude of walking tracks, and the Yarramalong and Dooralong Valleys offer horse riding, kids’ activities, art galleries and charming villages. Accommodation OptionsMercure Kooindah Waters has a variety of Accommodation styles available to our guests from hotel rooms to spacious self-contained apartments - including standard king rooms or one, two and three bedroom self contained apartments. Most rooms offering beautiful views over the golf course with private balconies. Conferences and EventsMercure Kooindah Waters Golf and Spa Resort offer everything you need for a conference or event. There are six indoor function rooms, all with natural light and our Kooindah Ballroom boasts wetland views as well as many various outdoor areas to choose from. Weddings: Mercure Kooindah Waters offer an ideal location to celebrate your wedding and exchange vows, overlooking the glorious golf course and surrounding wetlands. The resort has all the requirements you need for your special day with ceremony and reception venues, dining, accommodation and a day spa all onsite. ... more   less 
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Also Known As:
Mercure Kooindah Waters Central Coast Hotel Wyong
Mantra Kooindah Waters Hotel

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