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“Value for money close to the Airport” 4 of 5 stars
Review of Mercure Sydney International Airport

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Mercure Sydney International Airport
4.0 of 5 Hotel   |   20 Levey Street, Wolli Creek, Rockdale, New South Wales 2205, Australia   |  
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Ranked #1 of 2 Hotels in Wolli Creek
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Value for money close to the Airport”
4 of 5 stars Reviewed February 27, 2013

Despite the hotel currently undergoing renovations this did not detract from the level of service provided. The rooms are clean and comfortable and provide a level of inclusions necessary for a short stay prior to travelling to your destination. Food quality and range plus a reasonable wine list should cater for most tastes.Staff were warm and friendly.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, March 3, 2013
Dear Lompar,

Thank you for taking the time in giving us your feedback. We look forward to warmly welcome you back into the hotel.

Kind regards,

Joleen Hurst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,481 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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Blenheim, New Zealand
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 26, 2013 via mobile

We stayed here for one night as we had an early flight in the morning. We were a bit shocked with the renovations being done as we booked on the Accor website & there was nothing noted about it that we could see. The service we received was excellent though and our room was lovely. I liked that it was not a noisy hotel as often airport hotels seem to have thin walls & you can hear everything. Once the renovations done I think the hotel will be lovely.

The food we had was really nice as well from the room service menu. We will stay here again if needed when staying in Sydney.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, March 3, 2013
Dear JVR_27,

First of all thank you for taking the time in giving us your feedback. We are very pleased to hear that you enjoyed your recent stay at Mercure Sydney Airport. We can't wait to reveal our new and transformed hotel and we look forward to welcoming you back into the hotel.

Kind regards,

Joleen Hurst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coffs Harbour, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 24, 2013

second stay at Sydney Airport Mercure Hotel this year. Handy to airport, but remote from any other facilities (apart from nearby parkland). Renovations seem to be going on forever . Consequently, very poor check in and check out facilities. The hotel is best suited to a reasonable night's sleep with quick access to early morning flight the next day.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, March 4, 2013
Dear Graham2803,

First of all thank you for taking the time in giving us your feedback. We are very disappointed to hear that you experienced a poor check in and check out. Regardless of the renovations this should not be the case and please rest assured that we have taken your comments on board. We hope you allow us another opportunity to show you the improvements that we have made as well as to showcase the new and transformed Mercure Sydney Airport.

Kind regards,

Joleen Hurst
General Manager
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Brisbane
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 22, 2013

Stayed here for 2 nites 15th and 16th Feb on business, whilst the Hotel is undergoing major refurbishment it made little difference to my stay and my overall experience was excellent!.

Friendly reception, great dining, food was excellent i had both breakfast and dinner in the Restaurant . Room i had wasnt refurbished but it was great and had everything that i wanted and required. The bed and pillows was real comfy and i probably had one of the best sleeps that i have ever had at this Hotel, as i usually find it extremely difficult to sleep............i hope they dont lower the standard of the beds with the refurb!.

There was no noise at al and the St George Rowers Club is a 5 min walk away which is a great place for a beer,sitting on their balcony overlooking the river and watching the aeroplanes land.

I highly recommend and will be staying here again in 6 mths. If you need a supermarket a new Woollies is a short 10 mins walk away.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, March 4, 2013
Dear RayBrisbane,

We really appreciate your effort in giving us your feedback. We are very pleased to hear that regardless of the renovations you were still able to enjoy your recent stay at Mercure Sydney Airport. We are looking forward to welcoming you back in six months and we look forward for your feedback in regards to the new and transformed Mercure Sydney Airport.

Kind regards,

Joleen Hurst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suva, Fiji
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 21, 2013

The only reason to stay here is for a late or early flight connection, and I was highly satisfied. The room was relatively generous in size, clean, and everything you'd expect for this kind of a hotel. The lobby is under reconstruction, but it didn't affect my stay at all and will make things nicer. The windows are double glazed, so noise (from the busy road nearby) is not an issue, and I had a nice view of the golf course.

The hotel is amidst tennis courts and parkland across a creek (estuary) from the airport. It is a 15 minute walk from International airport (Domestic is much further). Walk out from arrivals, under the left-side parking garage (follow the walkways - past valet parking), then out the back across the parking lot towards the estuary. Cross under the road bridge, then circle onto the road bridge sidewalk, and the hotel is straight ahead. (in reverse from the hotel, follow the bike path to get onto the sidewalk of the main road over the bridge). Alternatively the airport shuttle is on a 30 minute rhythm and costs 6$.

The parkland is nice for jogs, walks, picnic. I arrived at Wolli Creek train station (much cheaper than airport if you are coming from elsewhere), walked a block to shop at the Woolworths supermarket, where I picked up some take-away sushi, and strolled to the hotel between the cricket pitch and river, eating dinner on a picnic table. Nice. But the hotel has a restaurant too.

Note - my TV had a problem at first, but on calling the desk a repairman was there in 5 minutes and fixed it. Also an hour of internet is $11. Ugh.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, March 4, 2013
Dear Stian91,

Thank you for taking the time in giving us your feedback. We are very pleased to hear that you were highly satisfied with your stay at Mercure Sydney Airport. On your next stay, please take advantage of our free Wi-Fi down at the lobby. We look forward to welcoming you back into the hotel and to showcase a brand new Mercure Sydney Airport to you.

Kind regards,

Joleen Hurst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Sydney International Airport

Address: 20 Levey Street, Wolli Creek, Rockdale, New South Wales 2205, Australia
Location: Australia > New South Wales > Greater Sydney > Rockdale > Wolli Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Wolli Creek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sydney International Airport 4*
Number of rooms: 271
Official Description (provided by the hotel):
Mercure Sydney International Airport is conveniently located near both the international and domestic airport terminals, adjacent to the 18 hole Kogarah Golf Club and only 15 minutes from the city centre. Situated on the Cooks River and surrounded by parklands,the hotel features 271 modern accommodation rooms. Convenience is ensured with Wolli Creek train station a 5 minute walk away and two GoGet cars located on-site if you wish to explore Sydney during your stay. ... more   less 
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Also Known As:
Mercure Sydney Airport Hotel Wolli Creek
Mercure Wolli Creek
Mercure Hotel Sydney Airport

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