Where do I start? Well from the time we opened the door (or at least attempted to but the room key didn't work, so it was back down to reception to deal with the surly staff, who don't hide the fact that they do not want to be there) until the time we left, it was a stay we'd rather forget. As many reviewers have noted, the place is well overdue for a refurb, particularly the bathroom which has peeling paint, a virtually useless exhaust fan and a strangely located light, which means one must shower in darkness when the curtain is drawn around the bathtub. In the living areas, closet & cupboard doors are only just hanging onto their hinges. The range hood was also about to fall out of its bracket - very risky for occupants given the high emphasis placed on NOT setting off the smoke alarms! The advertised "ocean view" is creative writing at its best. Yes, there are minimal glimpses of the water, but only after you get past the unsightly sights, sounds & SMELLS of a fishing bait shop & restaurant garbage waste areas! On the subject of sounds, the paper thin plasterboard walls that separate the rooms, will ensure that you will hear EVERY sound that your neighbouring occupants and their screaming kids make both day & night, along with all the footsteps & sliding door slamming you could wish for. The only redeeming feature of this place is the location. Never again!
- Official Description (provided by the hotel):
- Waldorf Apartments "The Entrance." We have an Apartment to suit your holiday/work needs. We have Studio, 1 & 2 Bedroom Apartments available. They are fully furnished including a full laundry (Washing Machine & Dryer). All our apartments are air conditioned with 22 Foxtel channels at no extra charge. We have an outdoor Pool with a large terraced area with outdoor settings on level 4. The Coffee Shop is conveniently located on the ground floor near Reception and the front entry. A range of items are available for breakfast through the Coffee Shop at very competitive prices. A price Menu is available on request. Some packages include a basic Continental Breakfast for two at no extra charge. We are situated within walking distance to the Lake, Beaches, Restaurants, Shops and Pubs, The Wyong City Council operates a fun Water Land on the Boardwalk for the kids. It is only minutes from the Hotel and is free of charge. Fishing Spots are plentiful at The Entrance with local boat hire also available. Most Apartments have a variety of views of the local area. Ocean and Lakeview Apartments sell quickly and are on a first come first served basis so it is suggested to make your booking/s early. Pelican feeding is held every day at 3:30pm on the Boardwalk and is free of charge. ... more less
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