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“very average” 3 of 5 stars
Review of Fountaindale Grand Manor

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Fountaindale Grand Manor
Fountaindale Road | (Cnr Illawarra Hwy), Robertson, New South Wales, Australia   |  
Hotel amenities
Ranked #1 of 1 hotels in Robertson
East Gosford, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
“very average”
3 of 5 stars Reviewed September 25, 2013

went there with friends for Christmas in July - it was freezing! no heating unless you asked for it, the open fires were totally inefficient, even when the place was full.
The people, food were great, and the accommodation was fairly basic.

Room Tip: give winter a miss..
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Queanbeyan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2013

My three adult children and their partner went their courtesy of me as a Christmas present. They are all very different and one couple vegetarian - they all loved it. The food was great , the building in its time and the people very friendly . They all went at different times

Room Tip: Ask for a room with an ensuite as there are some with shared bathrooms
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2013 via mobile

After our amazing dinner at Fountaindale, I had to write a review. We had a table for 4 set up in front on the fire place and enjoyed a set three course meal by the chef. Every meal was beautifully presented and tasted devine. My friend said it was the best beef she ever had. The service was excellent! We will definitely go back.

Stayed May 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Top Contributor
65 reviews 65 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 25, 2013

Lovely building, lots of aged character, but lets itself down with inadequate attention to detail in several respects. Common areas inside as nice and comfortable for relaxing, as as the grounds at the front. However broader grounds are not that well maintained. Big area to the left upon entry is really not much more than a field, although there is some nice mature growth around. Pool was a mess when we visited, totally unusable, water opaque with algae/slime, grass overgrown - disappointing as it was a warm weekend.

Rooms have a lot of charm, but patchy finishing in some is a minor disappointment in terms of overall appearance. Grout in our bathroom was black from age, but clean. Enamel on sink was chipped and chrome on much of the piping and taps showing significant discoloration. Just visual disappointments but things that detract from the overall image of the place.

Hot water on a Sunday morning took about 5-10 minutes to come through. No room heating only electric blankets!

Dinner was bland but filling, food lacked any special touches in terms of choice, taste and presentation. Good service though.

Wine list is quite poor, just a narrow range of basic Griffith region wines, entry level stuff, nothing special by any means (although there is one Grant Burge sparkly on offer, but $60 - ouch!). Wine is also expensive for what it is: bar prices $25-35 a bottle, retail value equivalents under $10.

Sad range of port for after dinner. Just a half used bottle of Penfolds Club port. No other port to choose from and not even a fresh bottle available on request.

When you sign for your room you have to sign acknowledging a $200 fine (!) for drinking own alcohol onsite (other than in own room, although people were allowed to drink free wine on arrival outside on request). A bit off-putting on arrival, although in fairness it is also mentioned in initial booking paperwork. Better wine list and prices or BYO option would help make for a more enjoyable stay. Service was efficient and pleasant.

Overall a charming only building let down by lack of attention to the above issues. On a package deal it's fair value but if paying normal rates and then for dinner on top, I'd be disappointed in terms of value for money.

This place has the potential to really shine if the above issues are addressed - I wish the owners well in bringing the place up to the yesteryear glory potential that's definitely there!!

Room Tip: Get one with its own bathroom!
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 22, 2013

Had a wonderful 2 nights with breakfast both mornings and a wonderful 3 course dinner 1 night. It was like taking a walk in the past. Carol the owner was very friendly and helpful. Yes the bathrooms are not like you have at home, but they are 90 years old. It would have been lovely to have the fireplaces lit and sit back and absorb the atmosphere in the lounge. Would love to go back and do it again in warmer weather.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 31, 2013 via mobile

I would recommend this hotel for people looking for something different, if you the sort if traveler looking for a modern hotel with modern amenities this hotel is not for you.
The hotel has a real charm and the gardens are very beautiful but I would have to agree with other reviews about the rooms,they are crying out for renovation, my room had very old carpet and the paint was peeling everywhere and the bathrooms were yuck.
I understand the building is historic but renovations are badly needed,well thought out renovation would bring this hotel back to its former glory.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2013 via mobile

This was our second visit to Fountaindale Grand Manor. Each time we've experienced friendly, helpful staff, exceptional dining and a hearty cooked breakfast. Our rooms were very comfortable and plenty of local sightseeing including glow worms at Bundanoon!

Looking forward to our next weekend at FGM!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fountaindale Grand Manor

Address: Fountaindale Road | (Cnr Illawarra Hwy), Robertson, New South Wales, Australia
Location: Australia > New South Wales > Robertson
Amenities:
Free Parking
Hotel Style:
Ranked #1 of 1 hotels in Robertson
Also Known As:
Fountaindale Grand Manor Hotel Robertson

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